Lab Support Services Supervisor - Accessioning

Labcorp • Oak Creek, WI

5d • Onsite

About The Position

Labcorp is seeking a Support Services Supervisor to join its team in Oak Creek, Wisconsin. The supervisor oversees the day-to-day operations of non-technical staff in the Accessioning department, supports laboratory specimen preparation, and ensures staffing, workflow, quality, and procedural standards are maintained. The role includes training and mentoring staff, resolving production errors, improving processes and service levels, and coaching direct reports.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in a laboratory, healthcare, manufacturing, or warehouse environment.
• Understanding of laboratory operations, policies, and procedures.
• Strong computer skills and proficiency with Microsoft Office programs.
• Ability to work independently and within a team environment.
• High attention to detail and ability to prioritize and multitask.
• Ability to work in a fast-paced production environment and meet established turnaround times.
• Strong written and verbal communication skills.
• Ability to handle the physical requirements of the position.
• Ability to pass a standardized color blindness test.
• Flexibility to work overtime or other shifts depending on business needs.

Nice To Haves

• Associate degree.
• At least 6 months of experience in a clinical laboratory.
• At least 6 months of experience supervising or leading a team.
• Experience working in a high-volume laboratory environment.

Responsibilities

• Supervise the day-to-day operations of non-technical staff in the Accessioning department.
• Assist with preparation of laboratory specimens for analysis and testing.
• Directly supervise, train, and mentor non-technical personnel.
• Monitor daily laboratory workflow and schedule adequate coverage.
• Ensure all department shifts are properly staffed.
• Research and resolve production errors, escalating issues when necessary.
• Engage in continuous process and service-level improvements.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Prepare and maintain quality assurance records and documents.
• Meet regularly with direct reports to provide coaching and feedback for their development.
• Administer and manage policies and procedures.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED