Lab Support Services Supervisor - Accessioning

Labcorp • Oak Creek, WI

6d

About The Position

Labcorp is seeking a Support Services Supervisor to join its Accessioning department in Oak Creek, Wisconsin. The supervisor oversees the day-to-day operations of non-technical staff, supports preparation of laboratory specimens for analysis and testing, and ensures appropriate staffing and workflow across shifts. The role includes training and mentoring personnel, resolving production errors, supporting continuous process and service improvements, performing quality assurance checks, and maintaining quality assurance records and documents. The supervisor also coaches direct reports and administers department policies and procedures.

The work schedule is Monday through Friday, 6:00 p.m. to 2:30 a.m., with weekend coverage as needed. Flexibility to work overtime or other shifts may be required based on business needs. Labcorp describes opportunities for growth, continuous learning, professional challenges, and meaningful work improving health and lives.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in a laboratory, healthcare, manufacturing, or warehouse environment.
• Understanding of laboratory operations, policies, and procedures.
• Strong computer skills, including proficiency with Microsoft Office programs.
• Ability to work independently and as part of a team.
• Strong attention to detail and ability to prioritize and multitask.
• Ability to work in a fast-paced production environment and meet established turnaround times.
• Strong written and verbal communication skills.
• Ability to handle the physical requirements of the position.
• Ability to pass a standardized color blindness test.
• Flexibility to work overtime or other shifts depending on business needs.

Nice To Haves

• Associate’s degree.
• At least 6 months of experience in a clinical laboratory.
• At least 6 months of experience supervising or leading a team.
• Experience working in a high-volume laboratory environment.

Responsibilities

• Supervise the day-to-day operations of non-technical staff in the Accessioning department.
• Assist with preparing laboratory specimens for analysis and testing.
• Directly supervise, train, and mentor non-technical department personnel.
• Monitor daily laboratory workflow and schedule adequate coverage.
• Ensure all department shifts are properly staffed.
• Research and resolve production errors, escalating them when necessary.
• Engage in continuous process and service-level improvements.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Prepare and maintain quality assurance records and documents.
• Meet regularly with direct reports to provide coaching and development feedback.
• Administer and manage department policies and procedures.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) plan
• Paid Time Off (PTO) or Flexible Time Off (FTO), subject to eligibility and schedule exceptions
• Tuition reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED