LAB ASSISTANT - ORDER ENTRY

Sparrow•Lansing, MI

6d•Onsite

About The Position

The Lab Assistant - Order Entry places orders for specimens received in the laboratory with paper requisitions and releases electronic orders. The position accession test requests by accurately and promptly entering patient demographics, insurance information, and other required data. It follows established practices for identifying and labeling patients, orders, and specimens; prioritizes work according to patient type and sample priority; and prepares specimens for transport and storage or delivers them to the appropriate laboratory section. The role uses a computer to verify sample collection information, retrieve patient test data, and enter data. It tracks specimens and pending work lists, identifies incomplete tests and problems, and takes appropriate action to resolve issues. The Lab Assistant communicates in person, by telephone, and by email in accordance with ICARE values; assists with training new caregivers; maintains inventory and supplies; and performs assigned technical, clerical, and service duties. These may include equipment cleaning and maintenance, emptying trash, washing dishes, recording temperatures, filing and retrieving specimens, and handling biohazard and chemical waste. The position follows instructions from Clinical Laboratory Scientists, Pathologists, and Leaders.

Requirements

High school diploma or GED.
Completed two college-level science courses or one year of laboratory experience.
Ability to read, follow directions, and perform procedures associated with specimen collection, handling, and processing.
Ability to recognize problems and take corrective actions.
Ability to communicate effectively and professionally in person and by telephone.
Ability to work well under pressure and handle crisis situations.
Ability to function as part of a team dedicated to patient care.
Ability to use a keyboard as required to perform the essential duties of the job.
Ability to follow instructions.

Nice To Haves

Experience in a clinical laboratory.
Knowledge of anatomy and physiology.
Familiarity with Microsoft Office products, SoftLab, Lifepoint, Epic, and WindoPath.

Responsibilities

Accession test requests, accurately entering patient demographics, insurance information, and other required data in a timely manner.
Follow established practices to ensure patients, orders, and specimens are correctly identified and labeled.
Prioritize work based on patient type and sample priority.
Prepare specimens for transport and storage, and deliver appropriate specimens to the designated laboratory section for testing.
Use a computer to verify sample collection information, retrieve patient test data, and enter data.
Track specimens and pending work lists to identify incomplete tests and problems.
Resolve problems by taking appropriate actions based on the circumstances.
Communicate effectively in person, by telephone, and by email in accordance with ICARE values.
Assist in training new caregivers.
Maintain inventory and replenish stock and supplies.
Perform assigned technical, clerical, and service duties, including equipment cleaning and maintenance, emptying trash, washing dishes, recording temperatures, filing and retrieving specimens, and handling biohazard and chemical waste.
Follow instructions from Clinical Laboratory Scientists, Pathologists, and Leaders.