Kitchen Supervisor, Hospitality

Focus on the Family • Wimberley, TX

2d

About The Position

The Kitchen Supervisor, also described as the Working Supervisor, Hospitality, oversees Hospitality staff and ensures they are trained to serve couples, groups, and event guests at Focus Marriage Institute (FMI). The role is responsible for daily Hospitality operations, including attentive service, food and beverage quality, and maintaining clean, welcoming spaces. The position may qualify for a hiring bonus.

The supervisor assigns and oversees staff duties, trains staff on FMI standards and procedures, manages food and supply ordering, and coordinates equipment issues and purchasing with the General Manager. The role maintains relationships with Host Couples, supports their ServSafe certification and training, and oversees the cleanliness and safety of interior and exterior Hospitality areas.

The position develops food preparation, service, handling, and safety procedures consistent with local Health Department standards; ensures required staff training; serves as the primary Health Department contact; and corrects inspection deficiencies. It plans menus and food quantities based on forecast guest volume, manages food costs and inventory, works with food vendors, and addresses guest preferences and food allergies. The supervisor also plans, orders for, and prepares meals for larger special events, reports maintenance concerns, and assists with housekeeping as requested while promoting established housekeeping standards.

The role leads all Hospitality staff and reports equipment, property, and maintenance concerns to the General Manager. Occasional holiday and weekend work is required. Applicants must submit a current resume and a cover letter addressing the job requirements. The potential start date is June 8, 2026.

Requirements

• High school diploma.
• 2–4 years of experience dealing with the public and in food preparation and management.
• ServSafe certification.
• Chemical Training certification.
• Ability to communicate effectively and tactfully at all levels.
• Ability to use judgment to solve semi-complex problems.
• Good organizational skills.
• Ability to work independently.
• Knowledge of Microsoft Word and Excel.
• Must pass a post-offer prehire physical examination.
• Ability to stand for long periods.
• Ability to lift up to 40 pounds and push or pull up to 25 pounds.
• Ability to bend and reach above the head.
• Must exemplify the stated Christian character and ministry commitments, maintain a courteous, Christ-like attitude, adhere to the Standard of Moral Conduct and Statement of Faith, and demonstrate behaviors aligned with Focus on the Family core values.

Nice To Haves

• Supervisory experience.

Responsibilities

• Oversee daily Hospitality operations and ensure guests receive attentive service, excellent food and beverages, and a clean, welcoming environment.
• Assign and oversee Hospitality staff duties as scheduled by the General Manager.
• Develop and train staff on FMI Hospitality service standards, procedures, and care of physical spaces.
• Order food, cleaning, and basic housekeeping supplies; work with the General Manager to order small appliances and serving wares.
• Report kitchen equipment and mechanical issues to the General Manager and interact with vendors as needed.
• Maintain working relationships with Host Couples and coordinate with the General Manager to ensure Host Couples are ServSafe-certified food handlers and trained in FMI hospitality standards.
• Oversee cleanliness of interior and exterior Hospitality spaces, including decks and patios, while respecting areas that are off limits for cleaning due to noise.
• Develop and train staff on cooking, service, food handling, and safety procedures compliant with local Health Department standards; ensure Hospitality Assistants complete ServSafe and other required training.
• Serve as the primary Health Department contact and correct deficiencies identified during inspections.
• Plan menu selections and food quantities based on forecast guest volume.
• Develop seasonal menus and analyze costs to keep meals within budget guidelines.
• Maintain relationships with food vendors, purchase food based on scheduled guest volume, and maintain appropriate food inventories.
• Manage guest preferences and food allergies, communicate with guests as needed, and inform the Hospitality team of special needs to support guest safety and experience.
• Write menus, order food, and prepare meals for larger special events, including donor development, recruiting, and community events.
• Keep the Hospitality work area clean, maintained, and free of safety hazards.
• Monitor the physical property and systems and promptly report maintenance concerns to the General Manager.
• Maintain training in housekeeping standards for guest spaces, assist with housekeeping as requested, and lead staff by example in maintaining those standards.
• Perform other duties as assigned.
• Lead all Hospitality staff.

Benefits

• Employees scheduled for 20 or more hours per week are eligible for Norton LifeLock ID Theft Coverage, Legal Shield/ID Shield Coverage, AFLAC, a 403B Retirement Plan, vacation time and vacation payout, sick time, holidays, service awards, community service days, bookstore discount, and fitness center access.
• Employees scheduled for 30 or more hours per week are eligible for the benefits above, plus a medical plan, dental plan, vision plan, life insurance, disability insurance, flexible spending accounts, EAP, tuition reimbursement, and warehouse membership reimbursement.
• Temporary employees are eligible for sick time, bookstore discount, and fitness center access only.
• The position may qualify for a hiring bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED