Kitchen Runner - Excalibur

MGM Resorts International•Cary, NC
•Onsite

About The Position

The Kitchen Runner at Excalibur is the link between the culinary team and guests, delivering dishes with speed and precision while providing exceptional service and genuine hospitality. The role includes describing menu items and helping create memorable dining experiences in a fast-paced, high-energy environment.

Requirements

  • Work varied shifts, including weekends and holidays.

Responsibilities

  • Greet guests in a positive, friendly manner and make them feel welcome.
  • Expedite food from the kitchen to tables according to the sequence of service and instructions from the Chef or kitchen expediter.
  • Describe dishes when placing them on the table and answer guest questions about them.
  • Describe menu features, including changes and additions, as needed.
  • Communicate with the expediter to ensure food is delivered to the correct table and position.
  • Perform assigned opening and closing side-work.
  • Communicate guest needs to the kitchen, inform management of guest reactions and comments, and assist management in maintaining smooth operations and quality service.
  • Check the dining area, tables, and chairs for cleanliness, and maintain a clean and organized station and service area.
  • Perform other job-related duties as requested.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Access to company hotel, food and beverage, retail, and entertainment discounts, as well as partner discounts on travel, electronics, online shopping, and more.
  • Free meals in the employee dining room.
  • Free parking on and off shift.
  • Health and income protection benefits for eligible employees.
  • Professional and personal development programs, networking opportunities, and community volunteer opportunities.
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