Kitchen Manager, DashMart

DoorDash•Saint Louis, MO

About The Position

The Kitchen Manager for DashMart Kitchens leads daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. The role oversees operations associates and shift leads to ensure meals are prepared safely, efficiently, and to high quality standards. It combines hands-on culinary leadership with responsibility for staffing, scheduling, kitchen performance, food safety, order accuracy, and team success. The Kitchen Manager works closely with the Site Manager to lead multiple food concepts, improve processes, and build a positive workplace. The role is also cross-trained in DashMart operations and works across both the kitchen and fulfillment sides of the business. It requires strict adherence to food safety, inventory controls, and safety protocols, as well as sound judgment and unimpaired performance around high-risk kitchen equipment and fast-paced food production. Regularly scheduled late-night and weekend hours are required.

Requirements

At least 3 years of experience in a medium- or high-volume fast-casual or full-service restaurant environment.
At least 1 year of experience leading teams, including hiring, scheduling, coaching, and performance management.
Hold or be willing to obtain a ServeSafe Manager certification.
Experience motivating and leading teams of 5 or more employees.
Able to work regularly scheduled late-night and weekend hours.
Comfortable working across kitchen and fulfillment operations.
Analytical and data-driven, with comfort using Excel or Google Sheets to make decisions.
Able to maintain sound judgment and unimpaired performance in a fast-paced food-production environment.
Able to adhere to food safety, cleanliness, inventory-control, professional-conduct, and employee-safety standards.

Nice To Haves

Working knowledge of inventory management systems, product flow, and fulfillment best practices within a multi-operation site, or the ability to learn them quickly.
Experience in fast-changing, startup-style environments.
Creative problem-solving skills and an interest in improving established processes.

Responsibilities

Lead hourly Kitchen Associates and Shift Leads with a focus on compassion, inclusivity, safety, and professional conduct.
Hire, coach, schedule, and develop team members; manage performance and build a high-performing team.
Guide the team through new food concepts and growth projects, and handle onsite escalations in coordination with cross-functional partners.
Drive kitchen results by maintaining staffing and inventory par levels, ensuring accurate recipe execution, and deploying network best practices.
Analyze performance metrics, identify root causes of preparation gaps and order-quality issues, and implement solutions to improve efficiency and adoption.
Refine kitchen processes and partner with the Site Manager and cross-functional teams to execute initiatives and continuously improve operations.
Coach the team to maintain recipe accuracy, food safety, storefront availability, and a consistent customer experience.
Collaborate with central teams to ensure the site has the tools, training, and support needed to achieve quality outcomes.
Work across kitchen and DashMart fulfillment operations, connecting culinary execution and order flow to site accuracy, quality, and efficiency metrics.
Maintain food safety, cleanliness, inventory controls, and safety protocols while accessing food, supplies, equipment, and operational systems.