Kitchen Manager, DashMart

DoorDash USA•St. Louis, MO

2d•$56,200 - $82,700

About The Position

The Kitchen Manager for DashMart Kitchens leads the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. The manager oversees operations associates and shift leads to ensure meals are prepared safely, efficiently, and to high-quality standards. The role combines hands-on culinary leadership with responsibility for staffing, scheduling, kitchen performance, food safety, order accuracy, and team development. The Kitchen Manager works closely with the Site Manager to lead multiple food concepts, improve processes, and create a positive workplace. The role is cross-trained in DashMart operations and works across both kitchen and fulfillment operations. It requires strict adherence to food-safety, inventory-control, and safety protocols, including safe performance around kitchen equipment and food-production operations. The manager leads hiring, coaching, and development; establishes a safety-first and inclusive team culture; handles onsite escalations; monitors kitchen outcomes and performance metrics; and implements operational improvements. The role regularly includes scheduled late-night and weekend hours.

Requirements

At least 3 years of experience in a medium- or high-volume fast-casual or full-service restaurant environment.
At least 1 year of experience leading teams, including hiring, scheduling, coaching, and performance management.
Hold or be willing to obtain a ServeSafe Manager certification.
Experience motivating teams of 5 or more employees.
Ability to lead hands-on and take ownership in a fast-changing, startup-style environment.
Creative problem-solving ability and willingness to challenge existing processes.
Analytical and data-driven decision-making skills; comfort using Excel or Google Sheets.
Availability for regularly scheduled late-night and weekend hours.
Comfort working across kitchen and fulfillment operations and understanding how culinary execution and order flow affect site metrics.
Working knowledge of inventory management systems, product flow, and fulfillment best practices, or ability to learn them quickly.
Sound judgment and unimpaired performance to maintain safety in a high-risk, fast-paced food-production environment.

Responsibilities

Lead hourly Kitchen Associates and Shift Leads, demonstrating compassion, inclusivity, and professional conduct.
Hire, coach, develop, schedule, and manage the performance of team members.
Build a safety-first culture and maintain a safe, inclusive, and respectful workplace.
Lead teams through new food concepts, growth projects, and operational changes.
Handle onsite escalations and coordinate with cross-functional partners.
Drive kitchen performance by ensuring staffing and scheduling needs are met, par levels are maintained, recipes are executed accurately, and network best practices are applied.
Analyze performance metrics and identify root causes of issues such as preparation gaps and order quality problems.
Refine processes and implement solutions that improve efficiency and adoption.
Partner with the Site Manager and cross-functional teams to execute initiatives and continuously improve kitchen operations.
Coach the team to maintain recipe accuracy, food safety, storefront availability, and consistent quality across multiple food concepts.
Collaborate with central teams to ensure the site has the tools, training, and support needed for strong quality outcomes.
Work across kitchen and fulfillment operations, connecting culinary execution and order flow with site metrics such as accuracy, quality, and efficiency.
Maintain food-safety, inventory-control, and safety protocols while overseeing high-risk kitchen equipment and fast-paced food production.