Assistant Site Manager, DashMart
About The Position
The Assistant Site Manager works within a 5,000–15,000-square-foot DashMart distribution center, assisting in leading the local warehouse operating team and helping the Site Manager maintain high quality for customers. In some locations, the role also includes preparing food in a light-prep kitchen. The role leads hourly Operations Associates and Shift Leads, hiring, coaching, and developing team members while fostering an inclusive, safety-first culture. The Assistant Site Manager supports site change initiatives and growth projects and handles onsite escalations in coordination with cross-functional partners. They own results in one or more focus areas or a specific site shift, using effective scheduling, inventory management, and network best practices to meet performance targets. Within assigned focus areas, the Assistant Site Manager analyzes data, recommends and executes actions related to resource allocation, workflow, warehouse organization, and cross-functional support, and may lead process-improvement projects. They coach the team to deliver accurate, fast order fulfillment and work with central inventory and training teams to ensure employees have the tools and resources to serve customers.
Requirements
- At least 3 years of experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or a related field.
- At least 1 year of experience managing a team.
- Experience managing high-performance teams of 5 or more employees, with successful performance and employee-development outcomes.
- Experience using Excel or Google Sheets to analyze data, including basic formulas and pivot tables.
- Flexibility to work a schedule that includes regularly scheduled late-night and weekend hours.
Responsibilities
- Lead hourly Operations Associates and Shift Leads, including hiring, coaching, and developing high-performing team members.
- Build a safety-first and inclusive team culture.
- Help the team navigate new initiatives and growth projects as a change agent for the site.
- Address onsite escalations and coordinate with cross-functional partners.
- Drive results in assigned focus areas or a specific site shift and meet performance targets.
- Schedule effectively, execute inventory-management processes, and deploy best practices from across the network.
- Analyze data and recommend and execute actions related to resource allocation, workflow, warehouse organization, and engaging cross-functional partners.
- Lead process-improvement projects as needed.
- Coach and empower the team to deliver a high-quality customer experience, including order accuracy and fulfillment speed.
- Work with central inventory and training teams to ensure the team has needed tools and resources.
- Provide site and team support during regularly scheduled late-night and weekend hours.
Benefits
- 401(k) plan with employer matching
- Paid parental leave (16 weeks)
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Equity grant opportunities
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation for salaried roles
- Paid sick time for salaried roles
- Accrued vacation for hourly roles
- Accrued paid sick time for hourly roles
- Wellness expense reimbursement
- Premium healthcare
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
