Assistant Site Manager, DashMart - Los Angeles, CA
About The Position
DashMart is a DoorDash-owned and operated local-fulfillment center that delivers household essentials and other goods to customers. The Assistant Site Manager works in a 5,000–15,000-square-foot distribution center, helps lead the local warehouse operating team, and supports the Site Manager in maintaining high customer quality. Some locations may also include food preparation in a light-prep kitchen. The role leads hourly Operations Associates and Shift Leads, supports hiring, coaching, and development, and fosters an inclusive, safety-first team culture. The Assistant Site Manager helps the team adapt to new initiatives and growth projects and handles onsite escalations in coordination with cross-functional partners. The role is accountable for results in assigned focus areas or shifts. It drives performance through effective scheduling, inventory management, and adoption of network best practices. The Assistant Site Manager analyzes operational data and recommends or takes action on resource allocation, workflow, and warehouse organization, and may lead process-improvement projects. The role also coaches the team to deliver accurate, fast, high-quality customer orders and partners with central teams to ensure staff have the necessary tools and resources. The position requires schedule flexibility, including regularly scheduled late-night and weekend hours, to ensure the site and team are supported. The employer expected to fill the position by 11-03-2026.
Requirements
- At least 3 years of experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or a related field.
- At least 1 year of experience managing a team.
- Experience managing high-performance teams of 5 or more employees with successful performance and employee-development outcomes.
- Experience using Excel or Google Sheets to analyze data, including basic formulas and pivot tables.
- Schedule flexibility, including regularly scheduled late-night and weekend hours.
- Ability to take ownership, solve problems innovatively, adapt to ambiguity and rapid change, and use data to inform decisions.
Responsibilities
- Lead hourly Operations Associates and Shift Leads with compassion and a commitment to inclusivity.
- Hire, coach, and develop high-performing team members.
- Build and maintain a safety-first culture.
- Help the team navigate new initiatives and growth projects.
- Handle onsite escalations and coordinate with cross-functional partners.
- Drive results in assigned focus areas or shifts and meet performance targets.
- Use effective scheduling and execute inventory management processes.
- Apply best practices from across the network and engage cross-functional partners as needed.
- Analyze data and recommend or execute actions concerning resource allocation, workflow, and warehouse organization.
- Lead process-improvement projects as applicable.
- Coach and empower the team to deliver a high-quality customer experience, including order accuracy and fulfillment speed.
- Partner with central inventory and training teams to ensure the team has the tools and resources needed.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off or vacation for salaried roles
- Vacation accrual for hourly roles
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
