Assistant Site Manager, DashMart - Los Angeles, CA
About The Position
The Assistant Site Manager works in a 5,000–15,000-square-foot DashMart distribution center, helping lead the local warehouse operations team and supporting the Site Manager in maintaining high-quality service for customers. At some locations, the role may include light food preparation. The role leads hourly Operations Associates and Shift Leads, including hiring, coaching, and developing team members; building a safety-first and inclusive culture; guiding the team through changes and growth projects; and managing onsite escalations with cross-functional partners. The Assistant Site Manager owns results in one or more focus areas or a specific site shift, using effective scheduling, inventory management, and network best practices to meet performance targets. The position also analyzes operational data, recommends and executes plans for resource allocation, workflow, and warehouse organization, and may lead process-improvement projects. The Assistant Site Manager coaches the team to deliver accurate, fast order fulfillment and works with central teams, including inventory and training, to provide the resources needed for a strong customer experience. The schedule includes regularly scheduled late-night and weekend hours.
Requirements
- At least 3 years of experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or a related field.
- At least 1 year of experience managing a team.
- Experience managing high-performance teams of 5 or more employees, with successful performance and employee-development outcomes.
- Experience using Excel or Google Sheets to analyze data, including basic formulas and pivot tables.
- Flexibility to work regularly scheduled late-night and weekend hours.
Responsibilities
- Lead hourly Operations Associates and Shift Leads, demonstrating compassion and commitment to inclusivity.
- Hire, coach, and develop high-performing team members and build a safety-first culture.
- Help the team navigate new initiatives and growth projects as a change agent for the site.
- Handle onsite escalations, coordinating with cross-functional partners as needed.
- Drive results in assigned operational focus areas or a specific site shift.
- Use effective scheduling, inventory management processes, and network best practices to achieve performance targets.
- Analyze operational data and recommend and execute actions related to resource allocation, workflow, and warehouse organization.
- Engage cross-functional partners and potentially lead process-improvement projects.
- Coach and empower the team to provide a high-quality customer experience, including strong order accuracy and fulfillment speed.
- Work with central teams, including inventory and training, to ensure the site team has the tools and resources it needs.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation for salaried roles
- Vacation accrual for hourly roles
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
