Medical Assistant - Orthopedics - Los Angeles, CA

VetJobs•Los Angeles, CA

3d•$25 - $34

About The Position

The Medical Assistant is a member of the patient care team and supports patient relations and clinical operations. The role involves communicating with patients by telephone, verifying patient information and visit purpose, preparing patients for examination, performing preliminary physical tests, taking and recording vital signs, and reporting patient history summaries. The Medical Assistant is also trained to schedule appointments and maintain current patient demographic and insurance information. The position supports patient-care flow and department operations by preparing exam and procedure rooms, monitoring inventory, cleaning and reprocessing equipment and supplies, tracking department data, assisting with quality-assurance measures, and following infection-prevention standards and department policies. The Medical Assistant addresses and escalates concerns, directs patient inquiries or complaints to appropriate staff, participates in huddles and meetings, and serves as a chaperone when needed after completing required training.

Requirements

High school diploma or GED.
Diploma in Medical Assisting from an accredited educational program and/or Medical Assistant certification from a board-approved Medical Assistant organization.
Basic Life Support (BLS) certification from the American Heart Association (AHA).

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting is preferred.

Responsibilities

Greet patients; take appropriate vital signs; review current medications and record them in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients within the scope of practice.
Manage patient-care flow and assist with monitoring CS-Link message pools and standard work.
Set up exam and procedure rooms based on patient visit needs.
Monitor inventory in clinical areas according to standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with suite quality-assurance measures, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff and follow up to ensure satisfactory resolution.
Monitor personal workflow and identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Adhere to infection-prevention standards, department policies, and guidelines.
Assist as a chaperone when needed after completing required Chaperone Training.
Verify patient information and purpose of visit; prepare patients for examinations by performing preliminary physical tests and reporting patient history summaries.
Schedule appointments and perform routine duties related to collecting and maintaining current patient demographic and insurance information.