Medical Assistant - Orthopedics - Los Angeles, CA

Military Spouse Corporate Career Network•Los Angeles, CA

2d•$25 - $34•Onsite

About The Position

The Medical Assistant is a member of the patient care team at the Cedars-Sinai Medical Network and supports outpatient orthopedic care in Los Angeles. The role promotes positive patient relations and clear telephone communication, verifies patient information and visit purpose, and prepares patients for examination by taking preliminary measurements and reporting patient history. The Medical Assistant also receives training to schedule appointments and performs routine work to collect and maintain current patient demographic and insurance information. The position supports clinical operations by preparing exam and procedure rooms, maintaining equipment and supplies, assisting with patient flow and department-specific data, and helping address patient, physician, and staff concerns. The Medical Assistant follows infection-prevention standards and department procedures, participates in team meetings and quality-assurance activities, and may serve as a chaperone after completing required training.

Requirements

High school diploma or GED.
Diploma in Medical Assisting from an accredited educational program and/or Medical Assistant certification from a board-approved Medical Assistant organization.
Basic Life Support (BLS) certification from the American Heart Association (AHA) is required.

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting is preferred.

Responsibilities

Greet patients, take appropriate vital signs, review current medications, and record information in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within the scope of practice.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work.
Set up exam and procedure rooms based on patient visit needs.
Monitor inventory in clinical areas according to standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with quality-assurance measures for suites, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff and follow up to ensure satisfactory resolution.
Monitor personal workflow to identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Adhere to infection-prevention standards, department policies, and guidelines.
Assist as a chaperone when needed after completing required Chaperone Training.
Verify patient information and visit purpose; prepare patients for examinations by performing preliminary tests, taking blood pressure, weight, and temperature, and reporting patient history summaries.
Schedule appointments after training and perform routine duties to collect and maintain patient demographic and insurance information.
Communicate with patients by telephone appropriately.