Assistant Site Manager, DashMart - Newark, NJ

DoorDash USA•Newark, NJ
•$56,200 - $82,700•Onsite

About The Position

The Assistant Site Manager works within a 5,000–15,000-square-foot DashMart distribution center, assisting with leadership of the local warehouse operations team and helping the Site Manager maintain high quality for customers. Depending on the location, the role may also include preparing food in a light-prep kitchen. The Assistant Site Manager leads hourly Operations Associates and Shift Leads, supports hiring and employee development, and helps build a safety-first, inclusive team culture. The role owns results in assigned focus areas or shifts, using scheduling, inventory processes, data analysis, and operational best practices to meet performance targets. It also involves making strategic recommendations, leading process improvements, coordinating with cross-functional partners, and supporting a high-quality customer experience measured by order accuracy and fulfillment speed. Regularly scheduled late-night and weekend hours are required.

Requirements

  • At least 3 years of experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or a related field.
  • At least 1 year of experience managing a team.
  • Experience managing high-performance teams of 5 or more employees with successful performance and employee-development outcomes.
  • Experience using Excel or Google Sheets to analyze data, including basic formulas and pivot tables.
  • Flexibility to work regularly scheduled late-night and weekend hours.

Responsibilities

  • Lead Operations Associates and Shift Leads, demonstrating compassion and commitment to inclusivity.
  • Hire, coach, and develop high-performing team members and build a safety-first culture.
  • Help the team navigate new initiatives and growth projects as a change agent.
  • Address onsite escalations and coordinate with cross-functional partners.
  • Drive results in assigned focus areas or shifts and meet performance targets.
  • Schedule effectively, execute inventory management processes, and apply network best practices.
  • Analyze data and recommend or execute actions related to resource allocation, workflow, warehouse organization, and cross-functional support.
  • Lead process improvement projects as assigned.
  • Coach and empower the team to deliver a high-quality customer experience, including strong order accuracy and fulfillment speed.
  • Work with central teams, including inventory and training, to ensure the team has the tools and resources needed.
  • Provide site and team coverage during regularly scheduled late-night and weekend hours.

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off and paid sick leave
  • Medical insurance
  • Dental insurance
  • Vision benefits
  • 11 paid holidays
  • Disability insurance
  • Basic life insurance
  • Family-forming assistance
  • Mental health program
  • Equity grants
  • Flexible paid time off/vacation for salaried roles
  • Paid sick time for salaried roles
  • Accrued vacation for hourly roles
  • Accrued paid sick time for hourly roles
  • Wellness expense reimbursement
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