Assistant Site Manager, DashMart - [Nashville, TN]

DoorDash USA•Nashville, TN

2d•Onsite

About The Position

The Assistant Site Manager works in a 5,000–15,000-square-foot DashMart distribution center, assisting with leadership of the local warehouse operating team and helping the Site Manager maintain high quality for customers. Some locations also include preparing food in a light-prep kitchen. The role leads hourly Operations Associates and Shift Leads, supports hiring, coaching, and development, and promotes an inclusive, safety-first culture. The Assistant Site Manager helps the team navigate initiatives and growth projects and handles onsite escalations with cross-functional partners. The position is responsible for results in assigned focus areas or shifts, including scheduling, inventory management, and applying network best practices. It also analyzes data and recommends and carries out actions related to resource allocation, workflow, warehouse organization, and cross-functional support, and may lead process-improvement projects. The role coaches the team to deliver accurate orders and fast fulfillment, working with central teams to ensure employees have the tools and resources needed.

Requirements

Experience managing high-performance teams of 5 or more employees, with successful performance and employee-development outcomes.
At least 3 years of experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or a related field.
At least 1 year of experience managing a team.
Experience using Excel or Google Sheets to analyze data, including basic formulas and pivot tables.
Flexibility in schedule, including regularly scheduled late-night and weekend hours.

Responsibilities

Lead hourly Operations Associates and Shift Leads with compassion and a commitment to inclusivity.
Hire, coach, and develop high-performing team members and foster a safety-first culture.
Help the site navigate new initiatives and growth projects and address onsite escalations in coordination with cross-functional partners.
Drive results in assigned focus areas or shifts through effective scheduling, inventory management, and execution of network best practices.
Analyze data and recommend and execute actions concerning resource allocation, workflow, warehouse organization, and cross-functional support.
Potentially lead process-improvement projects.
Coach and empower the team to provide a high-quality customer experience, with order accuracy and fulfillment speed as key measures.
Work with central teams, including inventory and training teams, to ensure the team has necessary tools and resources.
Provide site and team coverage that includes regularly scheduled late-night and weekend hours.