Site Manager, DashMart - Ypsilanti, MI

DoorDash • Ypsilanti, MI

1d

About The Position

The Site Manager oversees a 5,000–15,000-square-foot DashMart local-fulfillment center, its warehouse operations, and the local operating team. The role is accountable for safe, efficient site operations and high-quality customer orders. Depending on the location, responsibilities may also include preparing food in a light-prep kitchen.

The manager recruits, leads, coaches, and retains Shift Leads and Operations Associates; builds a positive team culture; delegates daily work; and supports employee satisfaction and performance. The role owns site scheduling and labor-budget management and is accountable for site-level goals, including order accuracy and fulfillment speed. The manager also partners with central inventory and training teams to equip the site team to serve customers effectively.

Using data, the Site Manager identifies operational pain points and inefficiencies, then designs and executes process improvements that support warehouse operations, quality metrics, and the employee experience. The site operates across multiple shifts as a 24/7 business, so the manager needs flexibility that includes some late-night and weekend availability.

The national base pay range is $64,800–$95,300 USD. Compensation also includes opportunities for equity grants. DoorDash offers regular employees a comprehensive benefits package, including retirement matching, paid leave, health coverage, and other benefits.

Requirements

• At least 3 years of team leadership experience in high-volume operations, such as retail, grocery, hospitality, fulfillment, logistics, or operations.
• A track record of developing people and delivering results.
• Experience managing high-performing teams of 10 or more employees.
• Ability to support a 24/7 business across multiple shifts.
• Ability to solve problems innovatively and work effectively amid ambiguity and rapid change.
• Data-first problem-solving skills, including experience analyzing data in Excel or Google Sheets using basic formulas and pivot tables.
• A college degree or relevant professional work experience.
• Schedule flexibility, including some late-night and weekend availability.

Responsibilities

• Manage a 5,000–15,000-square-foot DashMart distribution center and its local warehouse operations.
• Recruit, lead, coach, and retain a high-performing team of Shift Leads and Operations Associates.
• Build a strong, positive team culture and drive employee satisfaction and performance.
• Delegate daily tasks effectively with Shift Leads and set the team up to work safely and productively.
• Own day-to-day warehouse operations, ensuring site processes run smoothly, efficiently, and safely.
• Own site scheduling and manage the labor budget.
• Ensure the warehouse meets site-level metric goals.
• Lead the team in delivering a strong customer experience on every order.
• Maintain quality metrics, including order accuracy and fulfillment speed.
• Work with central inventory and training teams to provide the site team with tools and resources.
• Use data to identify operational pain points and inefficiencies.
• Design, build, and execute process-improvement projects to improve operations, quality metrics, and the employee experience.
• Provide site and team support across a 24/7 business, including some late-night and weekend availability.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability insurance
• Basic life insurance
• Family-forming assistance
• Mental health program
• Equity grant opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed