Site Manager, DashMart - Ypsilanti, MI

DoorDash USA•Ypsilanti, MI

2d•$64,800 - $95,300

About The Position

The Site Manager oversees a 5,000–15,000-square-foot DashMart distribution center and its local warehouse operating team, ensuring high-quality service for customers. The role owns the warehouse’s day-to-day operations and, at some locations, light food preparation. The manager is responsible for scheduling, labor budgets, site-level goals, employee satisfaction, and maintaining safe, efficient processes. The role also uses data to identify operational issues and lead process-improvement projects that enhance warehouse performance, quality metrics, and the employee experience. The Site Manager leads and develops a team of at least three Shift Leads and six Operations Associates, partnering with Shift Leads to delegate daily work and maintain strong performance. The manager works with central inventory and training teams to equip the site team to deliver accurate orders quickly. This position supports a 24/7 business across multiple shifts, with some late-night and weekend availability required. The position is based in Ypsilanti, Michigan. The expected hiring date is October 20, 2026. The national base pay range is $64,800–$95,300 USD, with possible equity grants. DoorDash provides regular employees with a comprehensive benefits package.

Requirements

At least 3 years of team leadership experience in high-volume operations such as retail, grocery, hospitality, fulfillment, logistics, or operations.
Track record of developing people and delivering results.
Experience managing high-performance teams of 10 or more employees.
Experience using Excel or Google Sheets to analyze data, including basic formulas and pivot tables.
College degree or relevant professional work experience.
Flexibility to support the site and team, including some late-night and weekend availability.

Responsibilities

Recruit, lead, coach, and retain a high-performing team of Shift Leads and Operations Associates.
Build a strong, positive team culture and drive employee satisfaction.
Delegate daily tasks with Shift Leads and ensure strong team performance.
Own day-to-day warehouse operations, including light food preparation at some locations.
Ensure site processes operate safely and efficiently.
Manage site scheduling and labor budgets.
Ensure the warehouse meets site-level metric goals.
Lead the team in delivering a strong customer experience on every order.
Maintain quality metrics, including order accuracy and fulfillment speed.
Work with central inventory and training teams to provide resources and tools for the site team.
Use data to identify warehouse pain points and process inefficiencies.
Design, build, and execute process-improvement projects to improve operations, quality metrics, and employee experience.
Support the 24/7 business across multiple shifts, including some late-night and weekend availability.