Assistant Site Manager, DashMart - Newark, NJ

DoorDash•Newark, NJ

11h•Onsite

About The Position

DashMart is a DoorDash-owned and operated local-fulfillment center that delivers household essentials and other items to customers. The Assistant Site Manager works in a 5,000–15,000-square-foot distribution center, helps lead the local warehouse operating team, and supports the Site Manager in maintaining high quality for customers. In some locations, the role also includes preparing food in a light-prep kitchen. The role leads hourly Operations Associates and Shift Leads, including hiring, coaching, and developing team members and building a safety-first, inclusive culture. It owns outcomes in assigned focus areas or shifts, drives results through scheduling and inventory management, and uses data to guide decisions about resources, workflow, warehouse organization, and cross-functional support. The Assistant Site Manager may also lead process-improvement projects and coaches the team to deliver accurate orders and fast fulfillment. The position requires schedule flexibility, including regularly scheduled late-night and weekend hours, to ensure the team and site are fully supported.

Requirements

At least 3 years of experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or a related field.
At least 1 year of experience managing a team.
Experience managing high-performing teams of 5 or more employees, with successful performance and employee-development outcomes.
Experience using Excel or Google Sheets to analyze data, including basic formulas and pivot tables.
Flexibility to work regularly scheduled late-night and weekend hours.

Responsibilities

Lead hourly Operations Associates and Shift Leads with compassion and a commitment to inclusivity.
Hire, coach, and develop high-performing team members and build a safety-first culture.
Help the team navigate new initiatives, growth projects, and change at the site.
Handle onsite escalations, coordinating with cross-functional partners as needed.
Drive results in assigned focus areas or shifts and meet performance targets through effective scheduling.
Execute inventory-management processes and apply best practices from across the network.
Analyze data and recommend and execute actions concerning resource allocation, workflow, warehouse organization, and cross-functional support.
Lead process-improvement projects as needed.
Coach and empower the team to provide a high-quality customer experience, including strong order accuracy and fulfillment speed.
Work with central teams, including inventory and training, to ensure the team has the tools and resources it needs.