Kitchen, Bath & Lighting Store Sales Design Consultant

Gerhard's Kitchen & Bath Store•Eau Claire, WI

21h

About The Position

Gerhard’s Kitchen, Bath & Lighting Store is seeking a creative, energetic, and ambitious sales and design professional to build relationships with new and existing customers and provide a design experience consistent with the Gerhard’s brand. The role supports contractor and retail showroom sales, helping customers realize their kitchen and bath plans through face-to-face sales and design service. The consultant drives sales, follows up on quotes and purchases, and ensures customers receive professional service throughout their experience. The position also includes processing sales paperwork, tracking customer orders with vendors and shippers, maintaining product knowledge, and assisting with store organization and maintenance. The schedule must be flexible for retail hours and occasional evening events. Gerhard’s is owned and operated by First Supply, a family-owned business. First Supply is an Equal Opportunity Employer.

Requirements

Sales or service experience is preferred.
Undergraduate, trade school, or design education is preferred or in progress, or the ability to demonstrate hands-on learning through experience.
Must be able to work a flexible schedule, including retail hours and occasional evening hours for events.
Highly personable, with the ability to interact with clients and prospects at a variety of knowledge and comfort levels.
Ability to handle a fast-paced and changing environment.
Computer knowledge and skills, with the ability to learn First Supply LLC’s business system.
Ability to communicate effectively.
Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment.

Nice To Haves

Proficiency in 20-20, Pro Kitchen, or Chief Architect.

Responsibilities

Drive sales to meet and exceed targets set by the Store Manager.
Conduct daily follow-up on outstanding quotes.
Develop repeat sales, new relationships, and future business.
Provide outstanding customer service in a customer-friendly and professional environment, including greeting and acknowledging every customer and maintaining professional standards.
Follow up on sales to ensure customer satisfaction and service.
Help maintain a well-organized, aesthetically pleasing environment.
Process quotes and sales paperwork accurately and on time.
Contact vendors and shippers to track customer orders and ensure quality service.
Continue developing sales skills and product knowledge through internal resources and vendor programs, in person or online.
Assist with normal store maintenance tasks, including inventory, display maintenance, and the literature library.
Perform other duties and responsibilities as assigned by leadership.