Kitchen Assistant (Sur La Table)

CSC Generation•Orlando, FL

About The Position

The Kitchen Assistant at Sur La Table supports chefs in delivering smooth cooking class operations and an excellent customer experience. The role involves assisting with class setup and breakdown, food preparation, cleaning and organizing kitchen areas, engaging with guests, and supporting retail sales. Kitchen Assistants help create memorable culinary experiences while maintaining food safety, sanitation, store readiness, and compliance with company policies and applicable regulations. The position requires a flexible schedule and the ability to work in a variable kitchen environment.

Requirements

Must be at least 18 years old at the time of employment.
Valid Food Handlers Certification.
Excellent communication, problem-solving, and decision-making abilities.
Passion for community engagement and providing exceptional customer experiences.
Available to work 12 to 16 hours per week, with a flexible schedule that includes nights, weekends, and holidays; scheduled hours may vary based on business needs.
Able to communicate verbally and work cooperatively with associates and customers.
Able to stand for up to four hours at a time and move around the store to direct class participants, serve customers, and retrieve merchandise.
Able to perceive and distinguish flavors and odors and identify tastes or scents.
Able to grab, reach, push, pull, bend, stoop, kneel, crouch, and use hands for food preparation and cooking demonstrations.
Able to lift and/or move merchandise weighing up to 50 pounds and ascend or descend ladders.
Able to operate a computer, POS system, keyboards, merchandise scanners, and mouse.
Able to work in a variable kitchen environment, including around open flames, hot surfaces, temperature variations, and physical or airborne food allergens.

Nice To Haves

One year of retail sales experience.
One year of food preparation and/or kitchen operations experience.
Proficiency in Microsoft Office Suite and retail systems.

Responsibilities

Represent Sur La Table’s brand and culture by creating memorable, educational experiences that encourage repeat visits and customer loyalty.
Stay current on products, participate in available training, and seek out additional learning resources.
Provide exceptional, customer-focused service in the kitchen and on the retail sales floor.
Assist chefs with class execution and support class revenue goals, enrollment, guest feedback, and return rates.
Meet or exceed monthly sales goals and contribute to store revenue and sales performance metrics.
Set up and break down classes, organize mise en place, prepare ingredients, and clean workstations.
Clean and sanitize dishes and equipment promptly.
Restock, organize, and maintain kitchen supplies and tools.
Comply with food safety standards, local health codes, and sanitation regulations.
Handle tools, ingredients, and kitchen equipment safely and efficiently.
Maintain accurate inventory, minimize shrink, and control supply and culinary expenses.
Handle liquor, wine, and beer when needed in accordance with applicable regulations and company policies, including age restrictions.
Maintain store safety and cleanliness and promptly address maintenance needs.
Follow wage and hour laws and accurately record time worked according to company policy.
Follow Sur La Table policies and standard operating procedures.
Attend work regularly and predictably and adjust class assignments based on demand.