Kitchen Assistant (Sur La Table)

CSC Generation•Orlando, FL

About The Position

The Kitchen Assistant at Sur La Table supports chefs and helps deliver engaging culinary classes and customer experiences. The role contributes to smooth class operations by preparing and organizing ingredients and workstations, assisting guests, and maintaining a clean, well-organized kitchen. It also supports retail sales, store readiness, and the company’s customer-focused service standards. The position requires availability for 12 to 16 hours per week, with a flexible schedule that may include nights, weekends, and holidays. Scheduled hours may vary based on business needs. The kitchen environment may include open flames, hot surfaces, temperature variations, and physical or airborne food allergens.

Requirements

Must be at least 18 years old at the time of employment.
Valid Food Handlers Certification.
Excellent communication, problem-solving, and decision-making abilities.
Passion for community engagement and providing exceptional customer experiences.
Ability to communicate verbally and work cooperatively with associates and customers.
Ability to remain standing for up to four hours at a time.
Ability to move around the store, direct class participants, sell to customers, and retrieve merchandise from the stockroom or sales floor.
Ability to perceive and differentiate flavors and odors or identify specific tastes and scents.
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch.
Ability to use hands to chop, whisk, slice, stir, juice, or demonstrate other techniques.
Ability to lift or move merchandise weighing up to 50 pounds.
Ability to ascend and descend ladders to retrieve or move merchandise.
Ability to operate a computer, POS system, keyboard, merchandise scanner, and mouse.
Availability for 12 to 16 hours per week, with flexibility to work nights, weekends, and holidays.
Regular and predictable attendance, with flexibility to adjust class assignments based on demand.
Ability to work in a variable kitchen environment, including exposure to open flames, hot surfaces, temperature variations, and physical or airborne food allergens.

Nice To Haves

One year of retail sales experience.
One year of food preparation and/or kitchen operations experience.
Proficiency in Microsoft Office Suite and retail systems.

Responsibilities

Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
Stay current on products, participate in available training, and seek additional learning resources.
Support a customer-focused, Guest Obsessed culture in the kitchen and on the retail sales floor.
Assist chefs with class execution to encourage repeat visits and positive customer feedback.
Help achieve class revenue goals through enrollment, positive reviews, and guest return rates.
Meet or exceed monthly sales goals and contribute to store revenue.
Set up and break down classes, including organizing mise en place, preparing ingredients, and cleaning workstations.
Clean and sanitize dishes and equipment promptly.
Restock, organize, and maintain kitchen supplies and tools.
Follow food safety standards, local health codes, and sanitation regulations.
Handle tools, ingredients, and kitchen equipment safely and efficiently.
Maintain accurate inventory, minimize shrink, and control supply and culinary expenses.
When handling liquor, wine, or beer, follow applicable regulations, company policies, and age restrictions.
Maintain store safety and cleanliness and address maintenance needs promptly.
Follow wage and hour laws and accurately record time worked according to Sur La Table policy.
Follow Sur La Table policies and standard operating procedures.