Kia Service Manager
About The Position
We are searching for a high talented and motivated Kia Service Manager with a proven track record of success in one or multiple import service departments. Being a Service Manager for Palmen Auto Stores entails a great deal of responsibility with high rewards for success. As a Service Manager at Palmen Autos Stores, you will be accountable for prompt and effective service to our customers. In this role, you'll be responsible for driving the performance of the service department by building, developing and ultimately retaining a great team. Developing plans to motivate, promote important trainings, and coaching performance of service advisors, technicians and porters you'll be able to find success with customer satisfaction (CSI) and ultimately grow revenue in line with targeted business and financial objectives.
Requirements
- Must have at least 3 years of proven success as a Service Manager at a dealership or service repair shop experience
- Intermediate computer proficiency is required; CDK/ADP experience a plus
- Top level management skills with an impeccable work ethic, and positive attitude
- Strong communication and collaboration skills, always professional, a team player, passionate, driven
- Valid driver’s license with an acceptable driving record
- Must be willing to submit to a drug screen and background check
- All applicants must be authorized to work in the U.S.
Nice To Haves
- CDK/ADP experience a plus
Responsibilities
- Ensure that customers receive prompt, courteous, and effective service reflective through the department CSI and through the Kia manufacturer standards
- Provide a high level of support to the new and used vehicle sales operations by ensuring their service needs are met in a timely and efficient manner
- Ensure the correct handling of all aspects of the service transaction by thoroughly hiring, training and monitoring employees daily
- Serving as a liaison between service advisors, technicians and customers
- Manage and Hire Service Department employees - technicians and service advisors
Benefits
- Paid Time Off
- flexible scheduling
- Creative and competitive pay plan options
- Health insurance and wellness plans
- Free employee assistance program
- 401K program with a company match
- Tuition reimbursement program
- Catered lunches on Saturdays
- Employee discounts on sales and service
- Paid training
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
