Service Technician - Courtesy KIA

Asbury Automotive Group•Brandon, FL

19h

About The Position

The Service Technician performs routine repairs, general diagnosis, and maintenance on customer vehicles, with some assistance. Work may include light engine repairs; transmissions and clutches; drive shafts; electrical systems such as starters and alternators; HVAC; and steering and suspension systems. The technician is expected to hold a majority of manufacturer certifications and to complete assigned work accurately, safely, and on time. Technicians use a multi-point inspection form, document repairs and recommendations on repair orders, communicate with service advisors about additional work or delays, and road-test vehicles when appropriate. The role includes preventive and routine maintenance, warranty documentation and timekeeping, ongoing manufacturer training, and maintaining customer satisfaction scores at or above Asbury's specified goals. Technicians must protect customer vehicles and property, return vehicles as clean as they were received, and follow applicable laws, company policies, and compliance training requirements.

Requirements

Previous automotive technician experience.
Basic tools.
Strong technical and mechanical skills.
Ability to work as part of a team and repetitively on complex tasks.
At least 18 years of age.
Valid driver's license.
Ability to pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Perform general repairs and diagnosis, with some assistance, on customer vehicles, including light engine work, transmissions, clutches, drive shafts, electrical systems, HVAC, and steering and suspension systems.
Use the multi-point inspection form accurately on each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency as specified by Asbury standards.
Conduct road tests when necessary and practical to determine needed work and confirm successful repairs.
Perform all levels of vehicle diagnosis and repair.
Perform preventive and routine maintenance services.
Use product and technical training assigned by the manufacturer and management, and participate in manufacturer-sponsored training programs and schools.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified district, regional, and national goals.
Complete the work, notations, and timekeeping needed to finish warranty repair orders and file warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Return customers' vehicles as clean as they were before servicing.
Complete required training and comply with federal, state, and local regulations and company policies, including requirements for hazardous waste disposal and OSHA Right-to-Know.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for eligible management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Paid parental leave
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Digital career path tool
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Community service initiatives with paid volunteer hours
Employee referral program with bonus opportunities