Service Technician - Courtesy Nissan

Asbury Automotive Group•Tampa, FL

19h

About The Position

The Service Technician at Courtesy Nissan performs routine repairs, diagnosis, and preventive maintenance on customer vehicles, with some assistance. Work may include light engine repairs; transmissions and clutches; drive shafts; electrical systems such as starters and alternators; HVAC; and steering and suspension systems. The technician is expected to hold most manufacturer certifications, use multi-point inspection forms accurately, document work and recommendations on repair orders, and communicate with service advisors about additional work or delays. The role also includes road-testing vehicles when appropriate, completing warranty documentation and timekeeping, maintaining technician proficiency and customer satisfaction standards, and participating in manufacturer and company training. Technicians must follow applicable laws and company policies, complete required regulatory training, protect customer vehicles and information, and return vehicles as clean as they were before service.

Requirements

Previous automotive technician experience is required.
Must have basic tools.
Must have strong technical and mechanical skills.
Must be a team player and able to work repetitively on complex tasks.
Must be at least 18 years old.
Must have a valid driver's license.
Must pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Perform general vehicle repairs and diagnosis, with some assistance, including work on engines, transmissions, clutches, drive shafts, electrical systems, HVAC, steering, and suspension.
Perform all levels of vehicle diagnosis, repair, and preventive or routine maintenance.
Accurately complete a multi-point inspection form for each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with service advisors when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency in accordance with Asbury standards.
Road-test vehicles when necessary and practical to determine needed work and confirm completed repairs.
Use assigned product and technical training and participate in manufacturer-sponsored training programs and schools.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified district, regional, and national goals.
Complete required work documentation and timekeeping for warranty repair orders and warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, customers, or employees.
Return customer vehicles as clean as they were before service.
Complete required training and comply with federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Comply with laws and company policies for safeguarding customer vehicles, property, and information.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for eligible management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Paid parental leave
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Digital career path tool
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Paid volunteer hours through community service initiatives
Employee referral program with bonus opportunities