Keyholder, Austin
About The Position
Hill House is seeking a Keyholder to help lead the retail team at its upcoming Austin, Texas store. The Keyholder will serve as a brand ambassador and help build internal and external relationships, cultivate a strong service culture, and coach and mentor associates. This is a full-time position with a retail schedule that includes weekends. Hill House Home is a digital-first lifestyle brand offering bedding, bath, baby, accessories, and apparel. Its design-centered collections emphasize quality and timeless, feminine styles, with a customer-led approach. Hill House Home Inc. is an equal opportunity employer committed to building a diverse team and fostering an inclusive culture. The employer participates in E-Verify.
Requirements
- Retail management experience or a management background in the service industry.
- Passion for people development and customer experiences.
- Self-motivated, with exceptional communication skills and a motivational attitude.
- High degree of flexibility and initiative.
- Embraces a culture of learning and advocacy.
- Lived experiences with people from different backgrounds and diverse teams.
- Fastidious attention to detail in a fast-paced environment.
Responsibilities
- Lead by example on the sales floor and actively engage with clients.
- Ensure a high level of service and meet client experience goals.
- Oversee smooth store operations by following policies and procedures and maintaining operational and merchandising standards.
- Work with marketing, eCommerce, creative, and operations partners to address business goals and needs.
- Support the Store Manager and Assistant Store Manager with daily staffing plans, inventory management, and visual displays.
- Coach and mentor associates.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
