Keyholder
About The Position
The Keyholder assists with the daily operations of a Lilly Pulitzer retail store, including sales, client experience, and safeguarding store assets. The role calls for understanding the Lilly Pulitzer concept, lifestyle, clients, merchandise, and heritage, as well as embracing the company’s Core Values and Core Leadership Qualities. The Keyholder supports sales goals and client service, manages cash transactions accurately, opens and closes the store, and helps maintain visual and operational standards. This part-time, hourly, non-exempt position is based in a Lilly Pulitzer retail location. Flexible hours, including nights, weekends, and holidays, may be required due to the seasonal nature of the business.
Requirements
- Ability to effectively communicate with clients, colleagues, and management.
- Excellent problem-solving and decision-making skills.
- Proficiency with Microsoft and Apple technology.
- Ability to multitask in a fast-paced environment.
- Ability to lift up to 20 pounds.
- Ability to be on one’s feet and maneuver around the store during shift hours.
Nice To Haves
- Prior supervisory experience in the fashion or retail industry.
- Prior knowledge of XStore and Tulip.
Responsibilities
- Understand the Lilly Pulitzer concept, including its lifestyle, clients, merchandise, and heritage.
- Understand and embrace Lilly Pulitzer’s Core Values and Core Leadership Qualities.
- Support sales goals by providing an exceptional client experience and actively focusing on clients.
- Demonstrate Lilly Pulitzer’s selling culture and ensure a positive client experience.
- Maintain accuracy in cash transaction management according to operating procedures.
- Open and close the retail store.
- Act as an elevated team member by exercising decision-making and multitasking capabilities while prioritizing service.
- Resolve client-related issues positively or escalate them to store management when necessary.
- Provide the store management team with ongoing feedback about selling opportunities and successes.
- Maintain visual and operational standards established by the Visual and Retail Operations teams.
- Safeguard store assets.
- Collaborate effectively with others in alignment with Lilly Pulitzer’s Core Values and Core Leadership Qualities.
- Comply with Lilly Pulitzer policies and the Code of Conduct outlined in the Employee Handbook.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
