Keyholder

MCM Worldwide • Dallas, TX

12h

About The Position

As a Keyholder, you will be an integral part of MCM’s retail leadership team. The primary responsibility is to provide the highest level of customer service by demonstrating advanced product knowledge and building quality customer relationships that result in increased sales and repeat business. The Keyholder serves as a link between the management team and sales associates, assisting with a wide range of functions, including maintaining a clientele book, merchandising the sales floor, and motivating employees to exceed sales objectives.

The ideal candidate is a quick thinker with a friendly manner and excellent customer service skills, and has at least two years of luxury retail experience in a similar or supervisory role.

Requirements

• Minimum of 2 years of luxury retail experience in a similar role.
• Demonstrates an inspirational attitude that contributes to a positive team environment.
• Ability to build and maintain effective working relationships with team members and a willingness to set and maintain high performance standards.
• Ability to learn and adapt quickly in a fast-paced environment.
• Strong interpersonal and communication skills.
• Ability to work independently and with discretion, and effectively under pressure.
• Excellent skills operating personal computers, POS systems, and software packages including MS Office.
• Ability to influence and negotiate.
• Excellent customer service skills.

Responsibilities

• Support the store manager with management and coordination of the store’s daily operations.
• Perform opening and closing functions, check in merchandise, and prepare and make deposits as needed.
• Supervise sales transactions to ensure quick and accurate processing while following cash protection procedures.
• Promote and sell products to ensure customer satisfaction.
• Build customer relationships and support increased sales and repeat business.
• Maintain a clientele book and merchandise the sales floor.
• Motivate employees to exceed sales objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed