About The Position

The Estée Lauder Companies is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of The Cosmetics Company Store. The Key Holder leads by example, coaching and mentoring the sales team to provide inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The role includes essential opening and closing duties on a rota basis and start- and end-of-day cash reconciliation. It is suited to an ambitious self-starter with retail experience seeking an initial supervisory opportunity. The company describes its culture as valuing diversity of thought and people and offers career opportunities, training and development, and competitive remuneration and benefits. The position is part-time at Grapevine Mills in Grapevine, Texas. The anticipated base salary range is $17.63 to $29.38, depending on qualifications, skills, experience, and/or budget; the posted range is based on a 40-hour work week and is to be scaled accordingly. Eligible employees may receive benefits and may be eligible for commission or bonus compensation under applicable plan guidelines. Applicants must be able to provide proof of their right to live and work in the country if invited to interview.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Must be able to provide proof of the right to live and work in the country if invited to attend an interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.
  • Lead by example and coach and mentor the sales team to provide inspirational, authentic, and personalized customer service and achieve sales and customer service targets.
  • Carry out start- and end-of-day cash reconciliation.
  • Open and close the store on a rota basis.

Benefits

  • Health insurance coverage, including medical, dental, and vision insurance, for eligible employees.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Potential eligibility for commission or bonus compensation under applicable plan guidelines.
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