Part-Time Keyholder

Lilly Pulitzer•Palm Beach Gardens, FL

19h•Onsite

About The Position

The Keyholder assists with the daily operations of a Lilly Pulitzer retail store, including sales, client experience, and safeguarding store assets. The role requires understanding the Lilly Pulitzer concept, lifestyle, clients, merchandise, heritage, Core Values, and Core Leadership Qualities. The Keyholder helps deliver the brand’s mission to inspire confidence and optimism and its vision, “Create Your Sunshine, A Resort State of Mind.” This is a part-time, hourly, non-exempt position based in a Lilly Pulitzer retail store. Flexible working hours may be required due to business seasonality, including nights, weekends, and holidays. The role collaborates with others in alignment with company values and leadership qualities and requires compliance with company policies and the Employee Handbook’s Code of Conduct. The position is reviewed annually.

Requirements

Ability to effectively communicate with clients, colleagues, and management.
Excellent problem-solving and decision-making skills.
Proficiency with Microsoft and Apple technology.
Ability to multitask in a fast-paced environment.
Ability to lift up to 20 pounds.
Ability to remain on one’s feet and maneuver around the store during shift hours.

Nice To Haves

Prior supervisory experience in the fashion or retail industry is preferred.
Prior knowledge of XStore and Tulip is a plus.

Responsibilities

Drive sales goals by providing an exceptional client experience and actively supporting the sales team’s focus on clients.
Demonstrate Lilly Pulitzer’s selling culture and ensure a positive client experience.
Maintain accurate cash transactions according to operating procedures.
Open and close the retail store.
Exercise decision-making and multitasking capabilities while prioritizing service.
Resolve client-related issues or escalate them to store management when necessary.
Provide store management with ongoing feedback about selling opportunities and successes.
Maintain visual and operational standards set by the Visual and Retail Operations teams.
Safeguard store assets.
Understand the Lilly Pulitzer concept, including its lifestyle, clients, merchandise, and heritage, and embrace its Core Values and Core Leadership Qualities.