Part-Time Keyholder - Roseville

Rothy's • Roseville, CA

1d • $17 - $18 • Onsite

About The Position

As a part-time Keyholder at Rothy’s, you will help create a service-first culture on the sales floor and support smooth store operations. You will serve as a role model for peers, deliver exceptional customer experiences, coach team members in the moment, and uphold operational excellence. As part of the leadership team, you may serve as Manager on Duty, ensuring the store reflects Rothy’s brand standards and values.

The role focuses primarily on customer experience and selling, including building customer relationships through clienteling, supporting sales results through service and team selling, assisting with in-store events, and reinforcing onboarding and training. It also includes operational and leadership responsibilities, such as overseeing daily operations when assigned, supporting visual merchandising, and owning assigned areas through the Division of Responsibility program.

The position is based at Galleria at Roseville in Roseville, California. Availability for at least 16 hours per week is required, with a schedule covering either three peak days or two peak days plus two non-peak days.

Requirements

• Be at least 18 years of age.
• Have 1–2 years of retail or customer service experience, ideally with some leadership responsibility.
• Demonstrate the ability to connect with customers and deliver exceptional service.
• Have experience supporting operational tasks such as merchandising, shipment, or stockroom leadership.
• Be interested in growing leadership skills.
• Be able to stand and walk for an entire shift.
• Be able to lift, push, carry, or otherwise move up to 25 lbs.
• Be able to frequently bend, reach, and stretch, and safely use ladders and step stools.
• Follow Rothy’s dress code, including wearing Rothy’s shoes during every shift.
• Be available to work at least 16 hours per week, either three peak days (Friday, Saturday, Sunday, and holidays) or two peak days plus two non-peak days (Monday through Thursday).

Nice To Haves

• Leadership responsibility as part of prior retail or customer service experience.

Responsibilities

• Lead and model the Rothy’s Experience through exceptional service and selling on the sales floor, coaching team members to uphold brand standards.
• Drive personal and team sales results by delivering the Rothy’s Experience and supporting teammates through coaching and team selling.
• Build lasting customer relationships through strong clienteling practices.
• Assist with in-store events and activations that engage the local community, support brand awareness, and drive sales.
• Support onboarding and training by reinforcing store standards, SOPs, service expectations, selling behaviors, and product knowledge on the sales floor.
• Act as Manager on Duty when assigned, ensuring daily operations, visual merchandising tasks, and service expectations are met.
• Own assigned areas of responsibility through the Division of Responsibility (DOR) program and communicate progress, opportunities, and feedback to store leadership.

Benefits

• Wellness and Commuter Programs
• PTO and Wellbeing Time
• Employee Discount Program
• The role may be eligible for additional discretionary bonuses or incentives and a comprehensive benefits package.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed