FT Keyholder

Ana Luisa • Boca Raton, FL

3d • $20 - $23 • Onsite

About The Position

Ana Luisa is a Brooklyn-born jewelry brand focused on creating fairly priced, ethically made, high-quality jewelry with an emphasis on sustainability. The company is hiring a full-time Keyholder for its new retail team in Boca Raton, Florida.

The Keyholder helps create a warm, service-led store environment, drives sales through customer connection and product expertise, and supports and motivates teammates on the sales floor. The role also assists with store operations, including opening and closing, transactions, returns, inventory management, and maintaining visual standards. The Keyholder helps bring the brand’s sustainability story to life and supports customer experiences through Custom Jewelry and Permanent Jewelry services.

Requirements

• High school diploma or equivalent preferred.
• At least 1 year of retail leadership experience.
• Proven ability to drive sales and lead by example.
• Strong communication and problem-solving skills.
• Ability to work up to 40 hours per week, including nights, weekends, and holidays.
• Weekend open availability is required.

Nice To Haves

• Jewelry experience.
• Familiarity with Shopify, Google Workspace, and inventory systems.

Responsibilities

• Foster a welcoming, inclusive team culture built on collaboration and positivity.
• Support training, coaching, and daily motivation for team members.
• Lead by example on the sales floor by delivering exceptional customer service and setting performance standards.
• Communicate goals, KPIs, and brand updates clearly to the team.
• Use product knowledge to help customers choose jewelry suited to their style and story.
• Achieve and exceed sales and KPI goals through authentic, customer-first selling.
• Partner with store leadership on strategies to improve performance and team engagement.
• Build lasting client relationships and encourage repeat business.
• Support in-store events and community initiatives that enhance brand awareness.
• Use Custom Jewelry and Permanent Jewelry services to create personalized customer experiences.
• Collect customer feedback to improve the in-store experience.
• Complete daily operational tasks, including opening and closing, transactions, returns, and inventory management.
• Maintain brand visual standards and keep displays clean, organized, and on-brand.
• Participate in inventory counts, shipments, and stock replenishment.
• Follow operational procedures and company policies.

Benefits

• Team lunches and a supportive work culture.
• Paid sick leave and floating holidays.
• Employee discounts and a welcome gift card.
• Extensive training and development opportunities.
• Opportunity to be part of a purpose-driven brand focused on changing how people think about jewelry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED