Stock Keyholder, FT

Under Armour • Norfolk, VA

5d • $17 - $19

About The Position

The Stock Keyholder owns product flow and leads the stockroom, ensuring the store is fully stocked, easy to shop, and ready to meet customer needs. The role leads shipment processing, pricing, stockroom standards, replenishment, merchandising, markdowns, stock transfers, damaged goods, and cycle counts. The Stock Keyholder helps maintain a safe and effective stockroom, supports teammates through coaching and training, and contributes to store sales and service goals. They may assume Sales Keyholder responsibilities when that role is absent and assist with other store operations as needed.

Requirements

• At least 18 years old.
• High school degree or equivalent.
• At least 1 year of retail, stock, or freight experience.
• Available to work a flexible schedule, including evenings, weekends, and holidays.
• Fluency in the local language; basic English is a plus.
• Basic numeracy, literacy, listening, and communication skills.
• Knowledge of stockroom operations, risk management, and safety.
• Ability to work in a fast-paced, deadline-oriented environment.
• Comfort with or willingness to learn technology, such as handheld and mobile devices.
• Strong communication skills.
• Ability to stand, lift, walk, and bend, and to lift cartons weighing up to 25 lbs./12 kgs during each work shift, with or without accommodation.

Responsibilities

• Ensure the store is fully stocked and easy to shop.
• Implement visual merchandising standards within the store.
• Oversee markdowns and re-ticketing, stock transfers, and damaged goods.
• Coach, train, and support teammates in merchandise handling.
• Oversee loss prevention, safety, and audit expectations and results.
• Maintain adequate supplies and an effective stockroom environment, including merchandise within and around the stockroom vicinity.
• Execute store operations with particular focus on product flow to and from the sales floor.
• Maximize sales opportunities and communicate merchandising opportunities to store leadership.
• Model the UA service culture and exceed customer expectations according to the UA sales model.
• Maintain brand productivity standards for shipment processing, replenishment, markdowns, merchandising, and cycle counts using company tools and resources.
• Maintain the SOP/Retail Operations Manual.
• Assume Sales Keyholder responsibilities when that role is absent from the store.
• Assist with operations as needed, including the cash desk and ticketing.
• Collaborate with teammates to achieve store goals.
• Take accountability for self-development and pursue growth opportunities to increase performance.
• Perform other tasks as assigned by management.

Benefits

• Employee discount on Under Armour products.
• Well-being support, including access to health and wellness resources.
• Retirement and insurance benefits tailored to the local market.
• Employee Assistance Program for personal, family, or work-related support.
• Opportunities for growth, learning, and career advancement across global teams.
• Eligibility for monthly bonus incentive pay.
• Paid time off.
• Statutory entitlements where applicable, such as social security, paid leave, and pension contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED