Key Holder - Jo Malone London - Part Time - Clearfork - Fort Worth, TX

DECIEM • Fort Worth, TX

6d

About The Position

The Key Holder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the Jo Malone London store. The role involves leading by example through coaching and mentoring, helping the sales team provide inspirational, authentic, and personalized customer service, and working toward sales and customer service targets. The Key Holder also performs start- and end-of-day cash reconciliation and shares responsibility for opening and closing the store on a rota basis. This position is described as a potential first supervisory role and a starting point for a longer-term career in prestige beauty retail.

Requirements

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic, and personalized customer service.
• Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

• Previous retail operations experience, including cash reconciliation and opening and closing the store.
• Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

• Support the Store Manager and Assistant Manager in the smooth and efficient running of the store.
• Lead by example and coach and mentor sales team members to deliver inspirational, authentic, and personalized customer service.
• Help the sales team achieve sales and customer service targets.
• Carry out start- and end-of-day cash reconciliation.
• Take responsibility for opening and closing the store on a rota basis.

Benefits

• Competitive remuneration and benefits package.
• Eligible employees may receive health insurance coverage, including medical, dental, and vision insurance.
• Wellness and family support programs.
• Life and disability insurance.
• Retirement savings plans.
• Paid leave programs.
• Education-related programs.
• Paid holidays and vacation time.
• Participation in a bonus program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed