Jo Malone London Avalon Key Holder Key Holder
About The Position
Jo Malone London is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store. The role leads by example, using coaching and mentoring skills to model behaviors that help the sales team deliver inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The Key Holder uses retail flair and cash-handling experience to complete essential start- and end-of-day cash reconciliation and is responsible for opening and closing the store on a rota basis. This role is presented as an opportunity for an ambitious self-starter with previous retail experience who is seeking a first supervisory experience and a long-term career in prestige beauty. The company describes its culture as valuing diversity of thought and people, and offers progressive career opportunities, training and development, and a competitive remuneration and benefits package.
Requirements
- Proven retail experience, preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of the right to live and work in the country if invited to interview.
Nice To Haves
- Previous retail operations experience, including cash reconciliation and opening and closing the store.
- Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.
Responsibilities
- Support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.
- Lead by example, coaching and mentoring the sales team and modelling behaviors that support inspirational, authentic, and personalized customer service.
- Help the sales team achieve sales and customer service targets.
- Carry out start- and end-of-day cash reconciliation.
- Open and close the store on a rota basis.
Benefits
- Progressive career opportunities.
- Training and development.
- Competitive remuneration and benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
