Key Holder (Part-Time) @ Hyatt Regency SF Airport

Event Network•Burlingame, CA

23d

About The Position

The Key Holder is an integral part of the store’s day-to-day operations and works alongside the management team to create memorable moments for guests. Key Holder Associates meet guest-service standards, process sales transactions accurately and efficiently, restock merchandise, and complete other tasks assigned by store management. Applicants must be at least 18 years old. The pay rate is $17.86.

Requirements

Must be at least 18 years old.
Experience as a keyholder or supervisor in a retail environment.
Merchandising experience organizing and presenting visually appealing products.
Friendly, outgoing personality and a service mindset.
Flexible availability, including weekends, holidays, and morning and evening shifts.
Must be at least 21 years old for liquor sales.
Ability to stand for up to 8 hours, except during breaks and meal periods required by law and company policy.
Frequently lift and/or move up to 40 pounds.
Ability to read, count, and write accurately to complete required paperwork.

Responsibilities

Greet store guests promptly and offer assistance.
Use suggestive selling, open-ended questions, promotional suggestions, and add-on sales to engage guests and increase sales.
Stay knowledgeable about products, current sales and promotions, store sales targets, key performance indicators, and new products.
Maintain merchandise presentation and store cleanliness; receive shipments, replenish merchandise, and rotate products when restocking.
Follow Event Network and hotel appearance and dress standards.
Process cash and credit card payments, employee discounts, guest room charges, and hotel property charges accurately and efficiently.
Complete store paperwork and operating procedures, including printing register reports, performing cycle counts, and opening and closing procedures.
Recognize security risks and protect company and store assets; prevent and appropriately handle situations that could result in loss.
Follow applicable state and federal laws and company policies and procedures related to store operations, timekeeping, hotel operations, loss prevention, and human resources.
Work with staff to achieve store goals and contribute to a positive work environment.