Full-Time Key Holder, Margaux SF
Margaux•San Francisco, CA
•Onsite
About The Position
Margaux is seeking a full-time Key Holder for its Fillmore Street store in San Francisco. The role supports the launch of this new location and its integration into the community, working closely with the Store Manager and Margaux HQ team. The Key Holder delivers personalized customer service, shares styling advice and product knowledge, and helps create a memorable shopping experience. This position offers the opportunity to join a fast-growing luxury fashion direct-to-consumer brand.
Requirements
- At least 3 years of experience in contemporary or luxury retail.
- A proven track record of cultivating meaningful client relationships.
- Ability to quickly develop a client book, with a strong customer network and aptitude for personalized client outreach and retention.
- Friendly and energetic personality, professionalism, and a collaborative, people-focused approach.
- Strong problem-solving ability and understanding of business operations.
- Strong organizational and communication abilities and attention to detail.
- Ability to work a flexible schedule, including weekends, holidays, and special events.
Nice To Haves
- Direct clienteling experience is strongly preferred.
- Previous experience as a key holder is a plus.
- Passion for the Margaux brand.
Responsibilities
- Provide personalized service on the sales floor, greet customers, offer styling advice, and demonstrate comprehensive product knowledge.
- Contribute to business growth and sales goals by understanding and responding to customer needs and addressing customer concerns.
- Maintain the selling floor in alignment with brand standards and keep visual merchandising updated.
- Assist with the implementation and management of in-store inventory strategy.
- Maintain back-of-house inventory, proactively communicate stock issues, and process returns efficiently.
- Support store operations.
- Work with the Store Manager to identify opportunities to improve the store experience and implement strategies to drive business growth.
Benefits
- Medical, dental, and vision coverage
- Paid time off and paid sick leave
- Employee discount on Margaux products
- Close-knit, mission-driven team culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
