FP Movement Key Holder

FP Movement•Tysons, VA

26d•Onsite

About The Position

FP Movement is hiring a Key Holder for its new location in McLean, Virginia. The Key Holder collaborates with the management team to supervise store operations and help create an engaging, inspiring environment for customers and team members. The role includes driving sales, building awareness of key metrics, and contributing to the development of others. As a brand ambassador, the Key Holder helps deliver a customer experience that reflects company values and connects with customers through personalized service, product recommendations, and shared interests in wellness and fitness. The position also supports events, team leadership and development, visual standards, store operations, inventory accuracy, and effective communication across the store team.

Requirements

Passion for FP Movement and/or a connection to the local fitness community.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the brand.

Responsibilities

Act as a brand ambassador and partner with store leadership to create an engaging experience for FP Movement customers.
Create selling initiatives and encourage personalized service, product recommendations, lasting customer relationships, and connections through shared wellness and fitness interests.
Promote FP Movement events and support their execution with fitness and wellness partners.
Use technology to stay informed about in-store and online events and special offers, supporting an omnichannel customer experience.
Exercise sound decision-making and multitasking while prioritizing customer service over tasks.
Help manage the store environment and customer experience by maintaining an energized pace, positive team atmosphere, daily zone management, and sales focus.
Teach and share product knowledge, brand messaging, and effective customer-interaction practices using resources such as the Freeway, #MovingTogether hub, and Instagram.
Support daily office procedures, store operations, and store maintenance.
Coordinate shipment processing, restocking, and product placement with key partners while maintaining visual and display standards; ensure omnichannel orders are processed accurately and promptly.
Follow safety standards, maintain inventory accuracy, help reduce product loss, and uphold company policies and procedures.
Support an inclusive, people-first philosophy and encourage open dialogue, follow-through, and team members feeling heard and supported.
Stay current on communications, collaborate with the leadership team, share information with the team, and participate in daily meetings and chat-ins.
Remain open and responsive to feedback, develop new skills, and contribute optimism, positivity, and proactive problem-solving.
Guide and develop the Stylist team while taking responsibility for personal development and professional growth.