Key Holder-Full Time-Jo Malone-Lake Buena Vista, FL
About The Position
The Key Holder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. The role leads by example, coaching and mentoring the sales team to provide inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The Key Holder performs start- and end-of-day cash reconciliation and is responsible for opening and closing the store on a rota basis. This role is positioned as an opportunity for an ambitious retail self-starter seeking a first supervisory role and career development in prestige beauty.
Requirements
- Proven retail experience, preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of their right to live and work in the country if invited to interview.
Nice To Haves
- Previous retail operations experience, including cash reconciliation and opening and closing the store.
- Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.
Responsibilities
- Support the Store Manager and Assistant Manager with the smooth and efficient running of the store.
- Lead by example and coach and mentor the sales team to deliver inspirational, authentic, and personalized customer service.
- Help the sales team achieve sales and customer service targets.
- Perform start- and end-of-day cash reconciliation.
- Open and close the store on a rota basis.
Benefits
- Competitive remuneration and benefits package.
- Health insurance coverage, including medical, dental, and vision insurance.
- Wellness and family support programs.
- Life and disability insurance.
- Retirement savings plans.
- Paid leave programs.
- Education-related programs.
- Paid holidays and vacation time.
- Participation in a competitive bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
