FP Movement Key Holder

Urban Outfitters•Tysons, VA

25d•Onsite

About The Position

FP Movement is seeking Key Holders for its new McLean, Virginia location. The Key Holder collaborates with the management team to supervise store operations and help create an engaging, inspiring environment for customers and the team. The role supports sales, raises awareness of key metrics, and contributes to developing other employees. As a brand ambassador, the Key Holder helps create a customer experience aligned with FP Movement’s values and wellness-focused identity. The position also supports store leadership, daily operations, visual standards, communication, and the development of the Stylist team.

Requirements

Passion for FP Movement and/or a connection to the local fitness community.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the brand.

Responsibilities

Act as a brand ambassador and partner with store leadership to create an engaging experience for FP Movement customers.
Create selling initiatives that support personalized service, product recommendations, and lasting customer relationships.
Promote FP Movement events and support their execution with fitness and wellness partners.
Use technology to stay informed about events and special offers in store and online.
Help manage the store environment and customer experience, maintain an energized and positive team pace, manage the daily zone, and drive sales.
Teach and share product knowledge, brand messaging, and techniques for exceptional customer interactions.
Participate in daily office procedures, store operations, and store maintenance.
Coordinate shipment processing, restocking, product placement, and timely, accurate processing of omni-channel orders while maintaining visual and display standards.
Follow safety standards, maintain inventory accuracy, help reduce product loss, and comply with company policies and procedures.
Support an inclusive, people-first workplace by encouraging open dialogue, follow-through, and employee input.
Collaborate with leadership and share information with the team; participate in daily meetings and check-ins.
Respond positively to feedback and contribute optimism, proactive problem-solving, and a willingness to develop new skills.
Guide and develop the Stylist team and take responsibility for personal development and professional growth.