Key Holder (Part-Time) @ Hyatt Regency SF Airport

Event Network•Burlingame, CA

26d•Onsite

About The Position

As a Key Holder, you’ll support day-to-day store operations alongside the management team and help create memorable guest experiences. Key Holder Associates provide service that meets company standards, process guest sales transactions accurately and efficiently, restock merchandise, and complete other tasks assigned by store management. Applicants must be at least 18 years old. Applicants must be at least 21 to sell liquor.

Requirements

Must be at least 18 years old to apply.
Experience as a keyholder or supervisor in a retail environment.
Merchandising experience organizing and presenting products in a visually appealing way.
Friendly, outgoing personality with a service mindset.
Must be at least 21 years old for liquor sales.
Flexible availability, including weekends, holidays, and morning and evening shifts.
Ability to stand for up to 8 hours, except during breaks and meal periods; walk; and use hands to finger, handle, or feel.
Occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 40 pounds.
Ability to read, count, and write accurately to complete required paperwork.

Responsibilities

Promptly greet store guests and offer assistance.
Use suggestive selling and open-ended questions to engage guests, promote items, and attempt to add to each sale.
Stay knowledgeable about products, sales and promotions, sales targets, KPI goals, and new products.
Meet merchandise presentation standards, maintain store cleanliness, receive shipments, replenish merchandise, and rotate restocked products.
Follow Event Network and hotel appearance and dress standards.
Accurately and efficiently process cash, credit card, employee discount, guest room charge, and hotel property charge transactions.
Complete store paperwork and operating procedures, including printing register reports, cycle counts, and opening and closing procedures.
Recognize security risks and protect company and store assets; prevent and appropriately handle potential losses.
Follow applicable state and federal laws and company policies and procedures for store operations, timekeeping, hotel matters, loss prevention, and human resources.
Work as a team with staff to achieve store goals and contribute to a positive work environment.