Anthropologie Key Holder

Anthropologie • Woodcliff Lake, NJ

6d • $18 - $18 • Onsite

About The Position

A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. The role requires expertise in operating procedures and mentorship of the associate team. The Key Holder supports customer experience, team leadership, visual standards, business operations, and communication across the store.

Requirements

• Leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Nice To Haves

• Interest in or affinity for the Anthropologie brand.

Responsibilities

• Collaborate with the leadership team to cultivate an environment of genuine customer connection where customers feel welcome, heard, and valued.
• Drive sales and store metrics by using key performance indicators to set team and zoning goals.
• Use technology to deliver a seamless omnichannel shopping experience through execution of omni services.
• Help manage the store environment and customer experience by facilitating an energized pace, team positivity, and management of daily zones.
• Exercise decision-making skills to support problem-solving and enhance customer experiences.
• Support training of the associate team, including new-hire onboarding.
• Support daily operating processes, including opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues.
• Collaborate with key partners to facilitate shipment and omni fulfillment; support visual standards, product stock levels, and markdowns.
• Help store leadership maintain standards and cleanliness through daily tasks; stay current on monthly visual messaging and store concept updates.
• Contribute to an inclusive work environment by listening actively and seeking different perspectives.
• Check in with leadership to support communication and teamwork in completing store objectives; remain open and responsive to feedback.
• Provide customer and employee experience insights and communicate feedback to the Store Manager.
• Support positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.

Benefits

• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Employee discounts.
• Retirement savings.
• Additional benefits may be available depending on location and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed