FP Movement Key Holder

FP Movement•Oklahoma City, OK

13d•Onsite

About The Position

The Key Holder collaborates with the management team to supervise store operations and help create an engaging, inspiring environment for customers and the team. The role supports sales, builds awareness of key metrics, and contributes to developing others. As a brand ambassador, the Key Holder helps create an experience that appeals to FP Movement customers, encourages personalized service and lasting customer relationships, promotes events, and uses technology to stay informed about in-store and online offerings. The role also contributes to team leadership by helping manage the store environment, facilitating an energized pace, sharing product knowledge and brand messaging, and coaching Stylist team members. The Key Holder supports daily office procedures, store operations, maintenance, shipment processing, restocking, product placement, and timely and accurate omni-channel order fulfillment. The role upholds visual standards, safety practices, inventory accuracy, loss prevention, and company policies. It also supports inclusive communication, team development, responsiveness to feedback, and professional growth.

Requirements

Passion for FP Movement and/or a connection to the local fitness community.
Experience being a team player.
Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.
Eagerness to learn and grow within the brand.

Responsibilities

Represent FP Movement and its values, partnering with store leadership to create an engaging customer experience.
Create selling initiatives and encourage personalized service, product recommendations, and customer relationships connected to wellness and fitness.
Promote FP Movement events and support their execution with fitness and wellness partners.
Use technology to stay informed about store and online events and special offers.
Help lead the team and store environment, prioritize customer service, facilitate an energized pace, and support sales.
Teach and share product knowledge, brand messaging, and customer-service practices using available company resources.
Participate in daily office procedures, store operations, and store maintenance.
Coordinate shipment processing, restocking, product placement, and timely, accurate omni-channel order processing while maintaining visual standards.
Follow safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Support inclusive, people-first communication and help ensure the store team is heard and supported.
Collaborate with store leadership on communications, share information with the team, and participate in daily meetings and check-ins.
Remain open to feedback, develop new skills, and demonstrate optimism and proactive problem-solving.
Guide and develop Stylist team members and take responsibility for personal development and professional growth.