FP Movement Key Holder

Urban Outfitters•Thousand Oaks, CA
•Onsite

About The Position

A Key Holder collaborates with the management team to supervise store operations and create an engaging, inspiring environment for customers and team members. The role supports sales, builds awareness of key metrics, and contributes to developing others. The Key Holder acts as a brand ambassador, helps deliver personalized customer service, supports store events, and uses technology to stay informed about in-store and online offerings. The role also supports store operations, visual standards, inventory accuracy, team communication, and the development of Stylist team members.

Requirements

  • Passion for FP Movement and/or a connection to the local fitness community.
  • Experience being a team player.
  • Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
  • Eagerness to learn and grow within the brand.

Responsibilities

  • Act as a brand ambassador and partner with store leadership to create an engaging experience for FP Movement customers.
  • Create selling initiatives that enhance the customer experience and encourage personalized service, product recommendations, and lasting customer relationships.
  • Promote FP Movement events and support their execution with fitness and wellness partners.
  • Use technology to stay informed about events and special offers in store and online.
  • Help manage the store environment and customer experience, including team energy, daily zone management, and sales.
  • Teach and share product knowledge, brand messaging, and exceptional customer interaction practices using available resources.
  • Participate in daily office procedures, store operations, and store maintenance.
  • Collaborate with partners on shipment processing, restocking, product placement, and timely, accurate omni-channel order processing while maintaining visual standards.
  • Follow safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
  • Support an inclusive, people-first workplace and encourage open dialogue and follow-through.
  • Stay current on communications, share information with the team, and participate in daily meetings and chat-ins.
  • Respond constructively to feedback and contribute optimism, positivity, and proactive problem-solving.
  • Guide and develop Stylist team members and take responsibility for personal development and professional growth.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off (PTO).
  • Employee discounts.
  • Retirement savings.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service