Part Time Key Holder - Cotton On Topanga Canyon Blvd

Cotton On Group • Topanga, CA

2d • $20 - $23 • Onsite

About The Position

Cotton On is hiring a part-time Key Holder for its Topanga Canyon Blvd store. The Key Holder helps lead the store team as part of management and is responsible for opening and closing the store according to company policies and procedures. The role supports a positive customer experience, accurate sales transactions, inventory control, merchandising, store cleanliness and safety, and loss prevention. The Key Holder also helps train and mentor associates and contributes to a respectful, collaborative, and motivating team environment.

This is a part-time, hourly-paid position in California, with a wage range of $19.78–$22.78 per hour. The role requires schedule flexibility to meet business needs, including evening, weekend, and holiday shifts, and involves regularly moving around the store, handling merchandise and equipment weighing up to 50 pounds, squatting or kneeling, and using ladders or step stools.

Requirements

• At least 18 years of age.
• High school diploma or equivalent.
• At least 1 year of retail sales experience.
• At least 1 year of retail leadership or management experience involving leading aspects of the business and developing team members.
• Ability to work a flexible schedule, including evening, weekend, and holiday shifts.
• Solid communication, customer service, and problem-solving skills.
• Ability to work in a fast-paced, changing environment.
• Ability to move around the store throughout the shift or workday.
• Ability to regularly lift, carry, push, and pull up to 50 pounds.
• Ability to regularly squat and kneel.
• Ability to safely use a ladder, step stool, or raised platform.

Nice To Haves

• Retail experience, preferably in fast fashion.
• Demonstrated knowledge and ability to collaborate as a team to drive results.
• Awareness and understanding of basic retail principles, including sales, stock, and service delivery.

Responsibilities

• Open and close the store in accordance with company policies and procedures.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve customer issues.
• Process sales transactions accurately and efficiently.
• Assist with inventory control, restocking, and merchandising.
• Ensure store cleanliness and safety standards are upheld.
• Support loss prevention efforts and report unusual activity.
• Engage professionally and respectfully with store teams and customers.
• Train and mentor new associates as needed.
• Collaborate with the team toward common goals.
• Maintain a professional presence and motivate and inspire others.
• Treat customers, managers, and peers respectfully.

Benefits

• 50% discount on Cotton On Group brands: Cotton On, Cotton On Body, and Cotton On Kids.
• Local and global career growth opportunities across three brands.
• 24/7 wellness support, including mental health, relationships, and family support.
• Discounts for employees and their families on medical, travel, financial, and other services.
• Opportunity to create meaningful change and make a positive difference in people's lives.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED