Reclectic Key Holder

Reclectic • New York, NY

6d • Onsite

About The Position

A Key Holder contributes to creating a customer-centric store environment by supporting the store leadership team in excellent customer service, daily store objectives, consistent product flow, and leading the team to achieve overall store goals. The position is located at 1333 Broadway, New York, New York, 10018.

Requirements

• Leadership experience.
• Strong communication skills, including the ability to set clear objectives and follow through.
• Comfort working on a ladder.
• Ability to lift and push more than 50 pounds.
• Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

• Initiate conversations with customers as they enter the store and inform them of current promotions.
• Connect with multiple customers, share product information and pricing, and contribute to a selling environment.
• Deliver a seamless shopping experience through product and pricing knowledge and effective use of technology.
• Support in-store pickups, including loading furniture into customers’ vehicles.
• Lead the store environment and customer experience by managing and adjusting the daily zone chart, driving sales, and maximizing productivity across store areas.
• Use decision-making skills as an elevated team member to enhance each customer’s experience.
• Provide timely, specific employee feedback that supports action and accountability.
• Share insight on associate performance with the leadership team to support employee development.
• Support daily tasks and cleanliness standards, and collaborate with key partners to receive and place new products.
• Support daily opening and closing procedures and ensure product pricing and promotions are accurately executed and signed.
• Follow store safety standards, maintain inventory accuracy, help reduce product loss, and uphold company policies and procedures.
• Participate in daily meetings and take initiative in teaching and sharing product knowledge.
• Check in with leadership to maintain communication and teamwork in completing store objectives.
• Assist associates with growth and problem solving, and support new-hire onboarding, orientation, and zone development.

Benefits

• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Employee discounts.
• Retirement savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed