FP Movement Key Holder

FP Movement•Los Angeles, CA

18d•Onsite

About The Position

The Key Holder collaborates with the management team in supervising store operations and leading an engaging, inspiring environment for customers and team members. The role supports sales, builds awareness of key metrics, and contributes to the development of others. The Key Holder acts as a brand ambassador, creates customer-focused selling initiatives, promotes FP Movement events, and supports store leadership with team management, visual standards, business operations, communication, and employee development.

Requirements

Passion for FP Movement and/or a connection to the local fitness community.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the brand.

Responsibilities

Act as a brand ambassador and partner with store leadership to create an engaging experience for FP Movement customers.
Create selling initiatives that enhance the customer experience and encourage personalized service, product recommendations, and lasting customer relationships.
Promote FP Movement events and support their execution with fitness and wellness partners.
Use technology to stay informed about in-store and online events and special offers and enhance the omni-channel customer experience.
Exercise decision-making and multitasking while prioritizing customer service.
Help manage the store environment and customer experience by maintaining an energized pace, positive team atmosphere, daily zone management, and sales focus.
Teach and share product knowledge, brand messaging, and exceptional customer interaction practices, using available resources.
Support daily office procedures, store operations, and maintenance.
Coordinate shipment processing, restocking, and product placement while maintaining visual and display standards; ensure omni-channel orders are processed accurately and on time.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Support an inclusive, people-first environment by encouraging open dialogue, follow-through, and employee input.
Collaborate with leadership on communications, share information with the team, and participate in daily meetings and check-ins.
Remain open to feedback, develop new skills, and contribute optimism, positivity, and proactive problem-solving.
Guide and develop the Stylist team while pursuing personal development and professional growth.