Key Customer Account Sales Representative

DPR Construction • Austin, TX

12d

About The Position

OES Equipment, part of the DPR Family of Companies, is seeking a Key Customer Account Sales Representative. The role manages and develops assigned key customer accounts by serving as a trusted partner and advocate. It supports account growth through proactive engagement, strategic collaboration, and sales solutions aligned with customer needs. The representative coordinates internally to ensure accurate order fulfillment, service delivery, and issue resolution, and applies working knowledge of products and construction-industry solutions to strengthen customer retention and account performance.

DPR describes its roles as a commitment to building great things together. Employees are expected to take ownership of outcomes, lead from where they are, and act in the best interest of the team, customer, project, and organization. The company emphasizes trust, shared leadership, open communication, disciplined action, respect for the individual, integrity, enjoyment, uniqueness, and an ever-forward mindset.

Requirements

• Bachelor’s degree in business, construction management, marketing, or a related field, or equivalent experience.
• 3–5 years of experience in sales, account management, or customer-facing roles.

Nice To Haves

• 2–3+ years of construction supply and rental equipment industry knowledge.

Responsibilities

• Serve as the primary liaison for assigned key accounts, building and maintaining long-term customer relationships.
• Support account growth by identifying upselling and cross-selling opportunities, expanding the network of relationships, and partnering with customers early to understand short- and long-term business needs.
• Coordinate with internal teams to support accurate procurement, delivery, service, and billing for customers.
• Track and report on account performance metrics and identify additional partnership opportunities.
• Act as a customer advocate by resolving service or delivery issues and communicating updates and recommendations.
• Apply product knowledge and construction-industry expertise to offer practical, innovative solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level