Key Account Representative

Sysco•Sacramento, CA

7d•$88,300 - $132,500•Hybrid

About The Position

This sales position promotes the company’s products and services and builds relationships with new and existing high-influence Local Contract Customer accounts. The role helps Sysco customers succeed while achieving company sales and profit goals. It combines the skillsets of a Marketing Associate and Account Executive and is intended for higher-touch accounts that would traditionally be managed inside rather than by an Account Executive. The territory is Carson/Reno, Nevada, or Lake Tahoe, California, with travel of up to 50%. Compensation is $88,300 to $132,500, and the employee may be eligible to participate in the Company’s Incentive Plan. The position involves developing business, supporting customer needs, managing account and contract activity, coordinating with internal teams, and performing sales-related administrative duties. It may require evening and weekend work depending on customer needs. Regular travel using a personal vehicle is required. If working remotely, the employee must have the required software, a dedicated distraction-free workspace, and a business-friendly setting for conference calls.

Requirements

High school diploma or GED.
1 to 5 years of business-to-business sales experience or food service management experience.
Ability to demonstrate basic business and restaurant operations acumen to manage customers with multiple units.
Ability to influence key stakeholders across Operating Companies serving customers.
Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures.
Ability to understand and interpret customer concerns.
Ability to learn proprietary CRM tools for planning and forecasting sales growth.
Ability to plan and execute business plans.
Demonstrated consultative selling, prospecting, networking, and negotiation skills.
Ability to effectively present information and products to customers.
Excellent organizational and project management skills.
Ability to express information in terms of profit and loss, food cost, and expense ratio.
Ability to solve practical problems.
Knowledge of Microsoft spreadsheet and word-processing software.
Ability to work with peers and associates from other departments.
Ability to prioritize and multitask.
Proactive, self-directed approach and ability to structure a weekly schedule for success.
Must successfully demonstrate the individual Framework competencies of the position.
Regular travel using a personal vehicle; travel may involve long periods of sitting.
Occasionally lift and/or move up to 20 pounds.

Nice To Haves

Bachelor’s degree in a related field.
5 or more years of foodservice sales and/or restaurant management experience.

Responsibilities

Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and territory objectives.
Research customer business needs and develop an appropriate mix of products and services.
Evaluate market trends and recommend products based on customer business needs and goals.
Offer value-added services to support customer growth and loyalty.
Stay informed about market conditions, product innovations, competitor products, prices, and sales.
Share information and knowledge with customers as a value-added service.
Answer customer questions about products, prices, availability, and product uses.
Provide product information and practical training to customer personnel.
Manage deliveries according to the transportation department’s published routing schedule.
Troubleshoot order-process problems, including out-of-stocks, special orders, and low inventory.
Participate in ongoing training sessions, company functions, customer visits, customer events, and general sales and district meetings.
Review and analyze daily and weekly reports, including special order requests, customer bid files, and sales and gross profit margin data.
Use Sysco’s proprietary CRM tool for sales planning and forecasting and to maintain current customer files and profiles.
Use Sysco business tools such as menu analysis, online sales tracking, and communications tools.
Perform administrative duties, including maintaining sales records, processing credits and pickup requests, preparing sales quotes and menu suggestions, and filing reports.
Understand customer contracts, track mutual compliance, monitor expiring contracts, and participate in building a new Master Distribution Agreement.
Communicate with other Sysco Operating Companies and Specialty Companies serving customers to maximize the customer experience.
Perform other duties as assigned.