Key Account Specialist, Gastroenterology (Capitals District - Baltimore) – Johnson & Johnson Innovative Medicine
About The Position
Johnson & Johnson Innovative Medicine is seeking a Key Account Specialist to support customers in the Capitals District – Baltimore territory. The role is part of the Immunology team and is responsible for achieving sales goals and growing market share for the Immunology portfolio within an assigned geography and customer segment. Customers may include physicians and staff in specialty practices, specialists at local hospitals and clinics, pharmacists, and healthcare providers at targeted academic institutions. The specialist develops clinical and business expertise and effective selling skills to influence customer decision makers and support appropriate use of company products across relevant disease states. The role delivers targeted sales messages based on accurate clinical information, uses approved medical reprints, and discusses therapeutic strategies. It also executes local marketing strategies, collaborates with company colleagues, cultivates relationships with influential local decision makers, and works with teammates on academic sales strategies. The position focuses on gaining access to and selling promoted products in targeted Rheumatology, Gastroenterology, and Dermatology teaching institutions, hospitals, and clinics. The specialist builds long-term relationships with residents, fellows, attending physicians, pharmacists, and other healthcare providers, and supports product access, acceptance, and use in academic accounts. The role requires understanding access and fulfillment processes for IV and subcutaneous products, developing account plans and institutional relationships, and completing administrative and compliance-related duties. Travel may include weekends and overnight stays.
Requirements
- Bachelor’s degree.
- At least three years of successful pharmaceutical, biologic/biotech, or medical device sales experience.
- Valid driver’s license issued by one of the 50 United States.
- Willingness to travel, which may include weekend and overnight travel.
- Ability to maintain administrative functions, including call reporting, safe driving, expense accounting, and written and oral communications.
Nice To Haves
- At least two years of specialty sales experience.
- Working knowledge of reimbursement, payer, provider, and infusion operations.
- Working knowledge of immunology and/or gastroenterology.
- Prior experience managing complex reimbursement issues.
- Management Development course experience.
- Experience in project-oriented selling situations in a high-incentive, individual-performance culture.
- Documented successful sales performance, including high growth and results versus plan.
- Commitment to learning emerging technologies such as AI through exploration, iteration, and applying new tools over time.
Responsibilities
- Achieve sales goals, market share growth, and other key metrics for the Immunology portfolio within the assigned geography and customer segment.
- Influence healthcare decision makers and other customer influencers to support use of company products by applying clinical and business expertise and effective selling skills.
- Develop and deliver targeted sales messages using accurate clinical information, approved medical reprints, and discussions of therapeutic strategies.
- Execute local marketing strategies and collaborate with company team members and counterparts to share ideas and information and strengthen business results and customer loyalty.
- Identify and cultivate relationships with local decision makers who can influence decisions within healthcare provider systems.
- Gain access to and sell promoted products in targeted Rheumatology, Gastroenterology, and Dermatology teaching institutions, hospitals, and clinics.
- Build mutually beneficial, long-term business relationships with influential residents, fellows, attending physicians, pharmacists, and healthcare providers at targeted institutions.
- Coordinate academic sales strategies with appropriate teammates to maximize sales within assigned institutions.
- Drive product access, acceptance, and usage in targeted academic accounts, understanding IV and subcutaneous product process flows to support access and fulfillment.
- Create, implement, and evaluate strategies to develop Fellows, Residents, and Key Opinion Leaders within assigned institutions.
- Develop, implement, and evaluate effective business plans for each assigned institution.
- Champion collaboration across the marketplace, internally and externally.
- Maintain call reporting, safe driving, expense accounting, and written and oral communications, and represent the company at scientific conventions and educational programs.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short- and long-term disability insurance
- Business accident insurance
- Group legal insurance
- Pension plan
- 401(k) savings plan
- Vacation: 120 hours per calendar year
- Sick time: 40 hours per calendar year (56 hours for Washington State employees)
- Holiday pay, including floating holidays: 13 days per calendar year
- Work, Personal and Family Time: up to 40 hours per calendar year
- Parental leave: 480 hours within one year of a birth, adoption, or foster care placement
- Condolence leave: 30 days for an immediate family member and 5 days for an extended family member
- Caregiver leave: 10 days
- Volunteer leave: 4 days
- Military spouse time off: 80 hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
