Key Account Specialist, Dermatology (Jacksonville, FL) – Johnson & Johnson Innovative Medicine

Johnson & Johnson•Jacksonville, FL

About The Position

Johnson & Johnson Innovative Medicine is recruiting a Key Account Specialist, Dermatology, to support customers in the Jacksonville and Tallahassee, Florida territory. The role is part of the Immunology team, which develops medicines for immunological disorders and illnesses. The specialist is responsible for achieving sales goals for the Immunology portfolio, growing market share and meeting other key metrics in the assigned geography. The role executes franchise and company brand strategies with discretion and judgment, develops clinical and business expertise, and uses effective selling skills to influence healthcare decision makers. Customers may include physicians and staff in specialty practices, specialists at hospitals and clinics, and pharmacists. The specialist develops targeted sales messages based on accurate clinical information, uses approved medical reprints, and discusses therapeutic strategies. The role also applies marketing strategies locally, builds relationships with key decision makers, and collaborates with company colleagues and counterparts to improve business results and customer loyalty. Within targeted Dermatology teaching institutions, hospitals, and clinics, the specialist works to gain access for promoted products and build long-term relationships with residents, fellows, attending physicians, pharmacists, and other healthcare providers. The role coordinates academic sales strategies with teammates, drives product access and use, understands processes for intravenous and subcutaneous products, develops fellows, residents, and key opinion leaders, and creates and evaluates business plans for assigned institutions. Administrative work includes call reporting, safe driving, expense accounting, written and oral communications, and representing the company at scientific conventions and educational programs.

Requirements

Bachelor’s degree.
At least four years of successful pharmaceutical, biologic/biotech, or medical device sales experience.
At least two years of specialty sales experience.
Valid driver’s license issued by one of the 50 United States.
Willingness to travel, which may include weekend and overnight travel.

Nice To Haves

Working knowledge of reimbursement, payer, provider, and infusion operations.
Working knowledge of immunology and/or gastroenterology.
Prior experience managing complex reimbursement issues.
Prior management development coursework.
Experience in project-oriented selling situations in a high-incentive, individual-performance culture.
Documented successful sales performance, including high growth and results versus plan.
Commitment to learning emerging technologies such as AI through exploration, iteration, and applying new tools over time.

Responsibilities

Achieve sales goals for the Immunology portfolio, including market share growth and other key metrics in the assigned geography.
Execute franchise and company brand strategies and tactics with discretion and judgment.
Influence healthcare decision makers and other customer-base influencers to support use of company products for relevant disease states.
Develop and deliver targeted sales messages based on accurate clinical information, use approved medical reprints, and discuss therapeutic strategies.
Execute local marketing strategies and collaborate with company team members and counterparts to improve business results and customer loyalty.
Identify and cultivate relationships with key local decision makers who can influence healthcare provider systems.
Gain access for promoted products and sell them in targeted Dermatology teaching institutions, hospitals, and clinics.
Build long-term business relationships with residents, fellows, attending physicians, pharmacists, and other healthcare providers at targeted institutions.
Coordinate academic sales strategies with teammates to maximize sales within assigned institutions.
Drive product access, acceptance, and usage in targeted academic accounts; understand processes for intravenous and subcutaneous products to support access and fulfillment.
Create, implement, and evaluate strategies to develop fellows, residents, and key opinion leaders at assigned institutions.
Develop, implement, and evaluate business plans for each assigned institution.
Champion collaboration across internal and external marketplace partners.
Maintain call reporting, safe-driving practices, expense accounting, and written and oral communications.
Represent the company at scientific conventions and conduct educational programs.