Key Account Representative - Commercial Specialty Tire Original Equipment

Continental•Fort Mill, SC

11d•Hybrid

About The Position

Continental is hiring a Key Account Representative to manage assigned commercial specialty tire Original Equipment Manufacturer (OEM) accounts. The role is responsible for sales growth, market share, profitability, customer satisfaction, account strategy, pricing, forecasts, contracts, and commercial negotiations. The representative serves as the primary commercial contact for assigned OEM customers and develops relationships across customer purchasing, engineering, manufacturing, quality, and leadership teams. The position develops new OEM business and specification opportunities, evaluates the commercial viability of products and programs, and collaborates with customers and internal product teams on future requirements and market trends. It coordinates customer programs and product launches with engineering, supply chain, operations, quality, finance, and customer service. The representative also prepares quotations and forecasts, monitors orders and inventory, addresses supply risks, and supports customer communication systems such as EDI and web-based interfaces. The role requires travel up to 50% and residence within reasonable access to a major airport. Continental does not offer relocation assistance and will not sponsor employment visas for this position. Legal authorization to work in the United States is required. The position offers hybrid work and a range of benefits and growth opportunities.

Requirements

Bachelor’s degree and 3 or more years of related experience, or 6 or more years of related experience without a degree.
At least 2 years of professional experience in sales, customer service, account management, engineering, business development, or a related commercial function.
Proficiency with Microsoft Office applications, including Excel and PowerPoint.
Strong communication, organizational, problem-solving, and relationship-building skills.
Ability to manage multiple priorities and work effectively in a cross-functional environment.
Ability to travel up to 50%.
Must reside within reasonable access to a major airport.
Legal authorization to work in the United States; employment visa sponsorship is not available now or in the future.

Nice To Haves

Bachelor’s degree and 2–5 or more years of experience in OEM sales, account management, technical sales, business development, or related commercial roles.
Experience working with industrial, construction, material handling, agricultural, ground support equipment, or specialty vehicle manufacturers.
Technical or engineering sales experience.
Experience managing customer quotations, pricing, contracts, or commercial negotiations.
Experience using CRM systems and sales forecasting tools.
Experience coordinating projects across engineering, supply chain, operations, customer service, and finance.
Prior experience identifying and developing new business opportunities.

Responsibilities

Manage assigned OEM accounts to achieve sales growth, market share, profitability, and customer satisfaction objectives.
Develop and execute account growth strategies, pursue new business and specification opportunities, and expand the OE customer base.
Identify profitable growth opportunities through value creation, pricing initiatives, and cost optimization.
Support the development, negotiation, implementation, and management of customer contracts and long-term agreements.
Prepare and communicate monthly sales forecasts, including volume projections, risks, opportunities, and financial impacts.
Meet annual sales objectives and budget commitments in accordance with Continental policies and business strategies.
Support commercial negotiations with customer purchasing teams and decision-makers in coordination with OE Key Account Management leadership.
Coordinate the business process from quotation through payment with logistics, customer service, finance, supply chain, and credit management.
Establish and maintain account pricing strategies and ensure consistent execution.
Monitor customer financial performance, credit status, and receivables, and support collection efforts as needed.
Build and maintain relationships with customer purchasing, engineering, manufacturing, quality, and leadership teams; serve as the primary commercial contact for assigned OEM customers.
Document customer visits, business activities, market intelligence, competitive activity, and opportunity pipelines in CRM systems.
Communicate with and support customers regarding product availability, business updates, and issue resolution.
Represent Continental at customer meetings, industry events, and trade shows as appropriate.
Identify and develop new OEM opportunities in targeted market segments; collaborate on future product requirements, trends, and growth opportunities.
Evaluate the commercial viability of new products, programs, and applications within assigned territories and accounts.
Support specification growth and demand-generation activities with replacement market and business development teams; maintain an active opportunity pipeline.
Coordinate engineering, supply chain, operations, quality, finance, and customer service activities to support customer programs and business objectives.
Support new product introductions, application development projects, and program launches; coordinate technical resources and project milestones.
Prepare customer quotations and manage pricing activities for assigned accounts.
Support demand planning and forecasting to align customer requirements with production capabilities.
Monitor order intake, inventory, and product availability; work with supply chain and operations to address shortages and supply risks.
Support customer communication platforms and business systems, including EDI and web-based customer interfaces.
Monitor business performance metrics and recommend actions to improve service, efficiency, and profitability.